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Company Car Administrator
3 months ago
Position:
Company Car Administrator
Location:
Crewe
Contract Type:
Permanent hrs a week n)
Shift pattern:
Day Time Only
Closing Date: 13th Aug 2023
Criminal Check required:
No
Role Purpose:
To exceed and manage customer expectations by co-ordinating the supply and handover process of all branded Company ECO & Loan scheme vehicles
to Volkswagen Group employees and associated organizations including sister companies and suppliers permitted to offer one or more of the vehicle.
Fully embrace the collective team's aim to maintain the high satisfaction rating achieved monthly by offering a friendly and professional service to all ourAccountabilities:
- Answering customer calls, dealing with queries
- Assisting with the booking of handover and handback appointments
- Assisting with Company Cars inbox and dealing with all queries and requests
- Adhering to scheme rules and department processes and procedures
- Managing company cars speeding fines
- Management of Company Cars post
- Adhering to scheme rules and department processes and procedures
- Supporting other areas within the team when needed as requested by Team Leader/ Manager
- Assisting with Company Cars retaxing
Person Specification:
- Data Input experience with excellent attention to detail
- Strong Administration skills
- Proven track record in a customer service environment
- Team Player
- Previous vehicle ordering experience desireable
- Excellent communication both verbally and written
- Drivers license desirable
What will you get in return?
As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, cycle to work scheme and financial education.
You and your family can access our benefits portal on the go, with hundreds of retail and lifestyle discounts including affordable refurbished and recycled technology and services such as free mortgage and Will advice.
We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more are hosted on our Benefits platform which you will have access as a DHL Employee.What you'll need to do next?
The Company is committed to providing equality of opportunity for all employees.
Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect.
We will ensure that equality of opportunity maintains a high profile in our organisation.OUR APPROACH TO DIVERSITY & INCLUSION
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving.
Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
