Field Operations Service Manager

6 days ago


Sutton Coldfield, Birmingham, United Kingdom GCC Facilities Management plc Full time
Purpose of role

To manage 8 mobile teams across Central London, East London and the South East who carry out planned preventative maintenance (PPM) at client sites as part of a nationwide team.

The role reports to the National Contract Manager.
Key Skills/Experience
Previous management of field based teams
Ideally experience of industrial cleaning
Full UK Driving Licence (Maximum 3 points)
Main Duties

To take responsibility for all matters relating to Health and Safety across the team and to ensure that work orders are completed in a safe manner.

To interview and appoint new technicians as the need arises
To provide competent support to the technicians, to lead and train in accordance with GCC RAMS
To carry out personal development reviews with teams
Maintain holiday and sickness records for your teams
To step in and work alongside teams to meet deadlines and to support new teams in providing:
Shower head sanitising and descaling in accordance with Legionella requirements
Carpet and upholstery cleaning in accordance with GCC RAMS
Sign off stock requisitions for teams
Monitor any reactive maintenance carried out by teams
Maintain company vehicle in a clean and safe condition at all times
Maintain company equipment in a clean and safe manner
Ensure that any accidents or near misses reported by your teams are passed to Health & Safety compliance in accordance with the companys policies
Carry out quality control audits and identify opportunities for continuous improvement
The Person
GCSE Maths and English at B or above.
Must be capable of lifting at least 22kg.
A drivers license is essential
Excellent communicating both verbally and written.
Full driving licence with maximum of 3 penalty points.
Living within commutable distance to our Sutton Office
Good geographical knowledge advantageous.
DBS check will be carried out as part of the successful candidate's pre-employment check.

GCC Direct provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Women-led organization
Inclusive of minority and disadvantaged groups
LGBTQ+ friendly workplace
Age-inclusive
The Company

GCC Facilities Management plc (GCC) delivers contract cleaning, planned preventative maintenance, reactive cleaning and quoted additional works to a wide range of industries across the UK.

Our client base ranges from SMEs to FTSE 100 Companies.

We also provide a range of complementary services including washroom services, feminine hygiene, clinical waste removal, window cleaning (inside and out), rapid-dry carpet cleaning, one-off deep cleans and body-spill clean-ups.

Our 800 strong, nationwide cleaning team of direct employees and sub-contractors supported by Area Managers based within 12 discrete regions provides high-quality and reliable cleaning to over 1800 clients through the use of NHS cleaning protocols, irrespective of the premises.

This is additional supported by our UK wide 40 Specialist Mobile Teams delivering programmed and reactive Legionella Compliance, ATEX/High Level Cleaning, Floor Maintenance, Upholstery Cleaning & Biohazard Clean Up services

GCC was founded in 1975 in Sutton, Surrey to provide quality contract cleaning solutions to commercial office premises in and around the London area.

Over the last 45 years the company has grown and evolved to occupy a strong position within the UK contract cleaning sector.

GCC prides itself on delivering quality and service far in excess of industry benchmarks and we are proud to deliver 99.6% fulfilment nationwide, month on month which is far above the industry average.

GCC became the first UK company to pass a simultaneous audit of ISO9001, ISO14001 and ISO45001 during September 2019.
GCC supports The Children's Trust - The UK's leading charity for children with brain injury.

Contact:
GCC Facilities Management plc

Job Type:
Full-time

Salary:
Up to £28, £30,000 per year

Benefits:
Additional leave
Company events
Company pension
Employee discounts
Discounted Gym membership
Health & wellbeing programme

Job Types:
Full-time, Permanent

Benefits:
Company events
Company pension
Cycle to work scheme
Employee discount
Gym membership
Health & wellbeing programme
Paid volunteer time
Store discount

Schedule:
Monday to Friday

Licence/Certification:
Driving Licence (required)

Work Location:
In person

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