IT Support Analyst Remote

1 week ago


Cardiff, Cardiff, United Kingdom H&R Talent Full time

An outstanding law firm based in Cardiff is currently seeking an experienced Desktop Support Analyst to join their IT team in supporting a large number of employees across several office locations.

The ideal candidate is someone who has prior experience in service desk and must be able to exhibit his/her problem solving and troubleshooting skills within Desktop and Network environments.

Other than the technical skills, a team player who has passion for IT and in providing excellent customer service is the best candidate they are looking for.


Duties:
Providing technical and hardware support for office gadgets and devices
Resolving Service Desk tickets
Supporting work applications such as telephone, email, browsers, Microsoft OS
Accomplishing IT Asset Management for employees
Identifying root cause analysis and providing efficient recommendations for long-term solutions
Coordinate with suppliers for strategic projects and onsite support
Communicate accordingly with users to motivate best practice and efficient use of applications and services

Other Skills And Experience Should Include:
Relevant technical experience in a distributed end-user environment; MS Windows, MS Office
Technical/hardware support for desktop PCs, laptops, tablets, smartphones, telephony, local servers, networks, cabling, printers and large office equipment including scanners, photocopiers
A proven structured and analytical problem-solving ability
Excellent communication skills both written and verbal with a willingness to share information and learn from others.
A full driving licence.
#J-18808-Ljbffr
  • Data analyst

    1 week ago


    Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    Data Analyst Cardiff - remote with travel to CF office as required Temporary, Part Time, Flexi Hours, Remote - 3-6 months Yolk Recruitment are partnered with an innovative start up engineering business as they continue to grow, and have a temporary opportunity for a Data Analyst with strong Excel skills to collate, categorise and analyse technical data...


  • Cardiff, Cardiff, United Kingdom Circle Recruitment Full time

    1st Line IT Support Analyst/Service Desk Analyst with 12+ months of experience in an IT helpdesk or support role, and strong Office 365 & Windows 10 skills, is required by a leading firm in central Cardiff.This role will require you to use your technical expertise to resolve 1st line IT issues for employees in a timely manner, and contribute to the team by...


  • Cardiff, Cardiff, United Kingdom Recruit4staff Full time

    Recruit4staff is proud to be representing their client - a leading UK Packaging Company in their search for a Infrastructure Analyst to join their Deeside based manufacturing site. For the successful Infrastructure Analyst our client is offering: Salary negotiable depending on experience Monday - Thursday 07:45 -16:15 – Friday 07:45 – 12:45 ...

  • IT Support Analyst

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Investigo Full time

    IT Support Analyst - Entry Level/Junior Position - DerbyFantastic opportunity for someone looking for their first opportunity in IT SupportSalary up to 25k plus excellent benefitsThe role will be on-site near Derby, your own transport is required for this role (limited public transport on offer).As part of the service desk team, you will play a key part in...

  • IT Support Analyst

    1 month ago


    Cardiff, Cardiff, United Kingdom Investigo Full time

    IT Support Analyst - Entry Level/Junior Position - DerbyFantastic opportunity for someone looking for their first opportunity in IT SupportSalary up to 25k plus excellent benefitsThe role will be on-site near Derby, your own transport is required for this role (limited public transport on offer).As part of the service desk team, you will play a key part in...


  • Cardiff, Cardiff, United Kingdom Proactive Appointments Full time

    Job DescriptionService Desk Support Analyst - 5 days on siteWe are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves.JOB PURPOSE: To provide in person...


  • Cardiff, Cardiff, United Kingdom identifi Global Resources Full time

    Service Desk Analyst Cardiff 6-month contract Inside IR35 £130 per day (paid via Umbrella) Onsite for training period, remote thereafter We're partnering with a Cardiff based NHS organization seeking to expand their current Service Desk team. Collaborating closely with the Service Desk Manager, you will be providing support to approximately 1000 internal...

  • IT Support Analyst

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Ansaldo Nuclear Limited Full time

    Ansaldo Nuclear Ltd is an inclusive employer, and we actively encourage people from all backgrounds to apply. However, due to the nature of our business, many of our roles and customers require security clearance. Therefore, your current or any previous nationality and/or your place of birth may limit the roles you can carry out for us. For the below...

  • IT Support Analyst

    2 months ago


    Cardiff, Cardiff, United Kingdom Ansaldo Nuclear Limited Full time

    Ansaldo Nuclear Ltd is an inclusive employer, and we actively encourage people from all backgrounds to apply. However, due to the nature of our business, many of our roles and customers require security clearance. Therefore, your current or any previous nationality and/or your place of birth may limit the roles you can carry out for us. For the below...


  • Cardiff, Cardiff, United Kingdom Proactive Appointments Full time

    Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and...


  • Cardiff, Cardiff, United Kingdom CPS Group (UK) Limited Full time

    BA / Systems Analyst (SQL)You could be just the right applicant for this job Read all associated information and make sure to apply.Remote / CardiffSalary: Up to £65,000 + benefitsCPS Group Is working with a leading IT Consultancy that has an excellent opportunity for a BA / Systems Analyst to join the business supporting one of their Cardiff based public...


  • Cardiff, Cardiff, United Kingdom identifi Global Resources Full time £35 - £130

    Service Desk Analyst Cardiff 6m contract Inside IR35£130 per day (paid via Umbrella) Onsite for training period, remote thereafter We're working with a Cardiff based NHS organisation who are looking to add to their existing Service Desk team. You'll work closely with the Service Desk Manager you'll provide support to around 1000 internal service users. ...


  • Cardiff, Cardiff, United Kingdom Walsh Employment Full time

    Voted by staff and customers as one of the best places to work in the UK and a Top 100 employer; our client is a global Tier 1 consultancy involved in leading cutting-edge commercial projects to public service transformation throughout the UK. We are lookingfor an Remedy Support Analyst to join their successful, stable, and growing team. This can be working...


  • Cardiff, Cardiff, United Kingdom Venesky-Brown Recruitment Ltd Full time

    Venesky-Browns Client: Service Desk Analyst Position in CardiffAre you ready to join a public sector organisation in Cardiff? They are on the lookout for a Service Desk Analyst to join their team for an initial 6-month contract, with a possibility to extend. The rate for this role is £110/day.While this role is remote, the selected candidate may need to...

  • Epicor Analyst

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Chapman Tate Associates Full time

    Position Overview: As a Remote Epicor Application Support Analyst, you'll be instrumental in maintaining and optimizing our Epicor ERP system. Your responsibilities will include providing technical support, resolving issues, implementing enhancements, and assisting end-users. This role is perfect for someone who thrives in a remote environment and is...

  • Epicor Analyst

    1 month ago


    Cardiff, Cardiff, United Kingdom Chapman Tate Associates Full time

    Position Overview: As a Remote Epicor Application Support Analyst, you'll be instrumental in maintaining and optimizing our Epicor ERP system. Your responsibilities will include providing technical support, resolving issues, implementing enhancements, and assisting end-users. This role is perfect for someone who thrives in a remote environment and is...


  • Cardiff, Cardiff, United Kingdom Harnham Full time

    Senior Digital Analyst Cardiff – Remote (1x a month in office)Up to £60,000 + bonus A leading investment company is looking for a Senior Digital Analyst to join the team THE COMPANYThis company is looking for an experienced Digital Analyst to join them on an exciting journey, to play a key role in discovering actionable insights that will impact the...


  • Cardiff, Cardiff, United Kingdom Intec Select Ltd Full time

    2nd Line Support Analyst - London - Consultancy - 35, ,000 + Excellent Benefits Overview:Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Role & Responsibilities:Taking ownership and managing tickets through resolution or escalationProvide technical support...


  • Cardiff, Cardiff, United Kingdom Intec Select Ltd Full time

    2nd Line Support Analyst - London - Consultancy - 35, ,000 + Excellent Benefits Overview:Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Role & Responsibilities:Taking ownership and managing tickets through resolution or escalationProvide technical support...


  • Cardiff, Cardiff, United Kingdom Talent Find Full time

    Law Firm IT Analyst Manchester 30,000 + Benefits This is an office-based role Our client is a regional Law Firm who is now looking to recruit an IT Analyst. The company are seeking a talented IT Analyst to join their dynamic team. If you have a passion for technology, a strong customer service ethic, and a desire to work in a collaborative environment, we...