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Receptionist
3 months ago
Job Title:
Receptionist
Location:
Saffron House, St John's Place, Easton Street, High Wycombe, Buckinghamshire, HP11 1NH
Trust Location:
Oxford Health NHS Foundation Trust
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Oxford Health NHS Foundation Trust is the place for you.
About the Trust
Oxford Health NHS Foundation Trust is a community-focused organisation that provides physical and mental health services and social care with the aim of improving the health and wellbeing of all our patients and their families.
What you'll be responsible for:
- Following a period of training, ensure you are familiar with all reception areas across the service and relevant procedures.
- Deal with all enquiries in a professional and empathetic manner. These may be via telephone, face to face or written contact.
- As the first point of contact you will need to consider a wide range of information to ensure each patient's needs are progressed or referred on. This includes initial handling of complaints.
You'll learn the following whilst working at the trust:
- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You'll have the following skills/experience:
- Excellent communication skills
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous reception/ admin experience
- Previous NHS experience
As a member of NHS Professionals, you have fantastic benefits:
- Competitive pay rates
- **Essential support when you need it
- 24/7 365 days**:
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Multi locational:
- work across neighbouring Trusts
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Manage your shifts and timesheets on the go:
- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
Varied working options to suit your lifestyle:
- access to the Bank gives you options of ad hoc shifts or longer-term placements
Training and development opportunities:
- Keep up with the essentials and more
Build holiday allowance for every shift you work:
- your work life balance is important to us
Stakeholder pension scheme available:
- a flexible future for you and yours
Who are NHS Professionals?
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.
We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
NHS Professionals manage your data, please see our Privacy Notice on our website.
Job Types:
Full-time, Temporary contract
Salary:
£11.85 per hour
Schedule:
- Monday to Friday
Application question(s):
- do you have previous reception experience?
Work Location:
In person
Reference ID: 62645
