Customer Service Administrator
2 weeks ago
Duties:
- Conduct outbound calls to customers to provide assistance and support
- Handle customer inquiries and resolve issues in a timely and professional manner
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction
- Follow company policies and procedures to deliver exceptional customer service
Experience:
- Previous experience in customer service or a related field is preferred
- Excellent communication skills, both verbal and written
- Strong problemsolving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
If you are a motivated individual with a passion for providing excellent customer service, we want to hear from you Join our team as a Customer Service Representative and contribute to our mission of delivering exceptional service to our valued customers.
Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.
Job Types:
Full-time, Permanent
Salary:
From £21,255.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Reference ID:
R2291
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