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Customer Services Coordinator
2 weeks ago
About Our Client:
Page Personnel are recruiting for a really exciting manufacturer based in the heart of Liverpool.
This is an opportunity for someone with a background in Customer Service and who wants to progress in this field.
If you are are immediately available this could be an excellent opportunity for you.- To liaise with customers in a professional manner whether this is a complaint or sales enquiry
- To set achievable and realistic timescales with customers when resolving issues
- To deliver high level of services when answering calls to clients and customers, using a professional and helpful tone
- To work with external stakeholders to make sure they are meeting the standards expected, process claims and to feedback any issues
- To update internal systems and client systems with tracking and order information in a timely manner
- General administrative duties to support the wider business
- Support managers with sales activity
The Successful Applicant:
- Excellent customer service skills
- Excellent organisation with a good attention to detail and accuracy.
- A proactive approach working from own initiative.
- IT Literate: Competent with Microsoft Office packages and confident in preparing management information and reports.
- Administration experience is advantageous
- Ability to work under pressure and work to tight deadlines.
What's on Offer:
- £25,000 per annum
- 25 days holiday + Bank Holidays + your Birthday off
- Private healthcare
- Bonus scheme
- Free parking
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