Customer Services Coordinator

2 weeks ago


Liverpool, Liverpool, United Kingdom Page Personnel Full time
Immediate start

About Our Client:

Page Personnel are recruiting for a really exciting manufacturer based in the heart of Liverpool.

This is an opportunity for someone with a background in Customer Service and who wants to progress in this field.

If you are are immediately available this could be an excellent opportunity for you.

  • To liaise with customers in a professional manner whether this is a complaint or sales enquiry
  • To set achievable and realistic timescales with customers when resolving issues
  • To deliver high level of services when answering calls to clients and customers, using a professional and helpful tone
  • To work with external stakeholders to make sure they are meeting the standards expected, process claims and to feedback any issues
  • To update internal systems and client systems with tracking and order information in a timely manner
  • General administrative duties to support the wider business
  • Support managers with sales activity

The Successful Applicant:

  • Excellent customer service skills
  • Excellent organisation with a good attention to detail and accuracy.
  • A proactive approach working from own initiative.
  • IT Literate: Competent with Microsoft Office packages and confident in preparing management information and reports.
  • Administration experience is advantageous
  • Ability to work under pressure and work to tight deadlines.

What's on Offer:

- £25,000 per annum

  • 25 days holiday + Bank Holidays + your Birthday off
  • Private healthcare
  • Bonus scheme
  • Free parking


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