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Residential Manager

4 months ago

Shrewsbury, Shropshire, United Kingdom CareTech Group Full time

At Cambian, our vision is to inspire lives and to continually develop them. And not just the individuals in our care but their families and communities too As a leading provider of behavioral services to Children, we are making sure that the support we offer is constant, reliable and of the highest possible quality at all times

As such, the purpose is clear, to ensure that the Home meets the standards and expectations of its Statement of Purpose. To safeguard and promote the welfare of children and to ensure that the quality of care provided is exceeds National Minimum Standards.

To establish and maintain a competent, motivated and confident staff team and to offer leadership, managerial direction, guidance and support to staff at all levels. To ensure that the Home's policies and procedures are adhered to and that resources are managed effectively.

To develop systems for the efficient administration of the Home and to ensure that the fabric of the Home, equipment, appliances and grounds are maintained to the highest order in accordance with Health and Safety requirements.

To be the responsible person in managing child protection concerns and complaints. To liaise with Local Authorities, School, Health and other professionals to achieve best outcomes for young people. To actively promote the Home's equal opportunity and anti-discriminatory practice policies and to ensure our values are upheld.

Key Focuses:

  • Always looking for ways to innovate and improve
  • Safeguarding those in our care
  • Contributing positively to the lives of others
  • Maintaining accountability for engagement of all
  • Supporting the development of colleagues and the empowerment of service users

Our Values:

Friendly
Positive
Innovative
Empowering
Person-Centred

These values are more important than where we have worked or the positions we have held.

They underpin the decisions we make and the actions we take

Duties & Responsibilities

Providing care for young people whilst continually demonstrating our values by:

  • Ensuring that each young person has a plan which reflects their care, education, social, emotional, cultural, therapeutic and health needs and that this plan is regularly reviewed
  • Allocating a Key Worker for each young person with the principal responsibility of implementing the childcare plan
  • Establishing and monitoring high quality standards of care in line with National Minimum Standards and the Home's Statement of Purpose, also developing quality assurance measures to ensure these standards are built upon and improved
  • Developing innovative systems in which young people are consulted about the quality of care they receive
  • Taking responsibility for progressing any complaints or child protection concerns
  • Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people
  • Attending and contributing to child care planning and review meetings as appropriate
  • Creating rotas which fit best with children's needs and which allow proper handovers between shifts
  • Ensuring that there are appropriate and adequate reporting and recording system in place to comply and exceed National Minimum Standards
  • Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ
  • To contribute to the development of the Company as a whole through membership of the Heads of Homes Group.
  • To receive training appropriate to role and maintain an up to date training profile
  • To maintain up to date knowledge of the statutory and procedural frame-work for residential care and communicate this to staff as appropriate.
  • To undertake any other managerial duties as may be necessary

Contribute to your team whilst demonstrating our values by:

  • Driving high engagement culture through vision and great leadership
  • Encouraging, stimulating and participating in social activities for the benefit of the team and the young people in our care
  • Playing a leading role in the recruitment and retention of staff
  • Developing a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to contribute to decision making.
  • Ensuring that all new staff receive a proper induction to the Home in line with company policy and that each member receives supervision in line with National Minimum Standards and that each member of staff has a personal development plan through the Staff Appraisal Programme
  • Establishing a programme of senior staff and team meetings to facilitate communication and provide opportunities for collaboration, innovation, consultation and staff development
  • Attending to issues of staff motivation and morale and addressing issues in relation to conduct and competence of staff.
  • Ensuring adherence to company policy in relation to probationary periods.
  • Promoting personal and professional development through the appropriate delegation of duties and responsibilities
  • Developing in consultation with young people and staff, routines in relation to all aspects of child care
  • Clarifying expectations in relation to maintaining the Home in a clean and orderly condition to create a welcoming homely environment to promote growth of those in our care and staff

Be innovative to promote efficient and effective allocation of resources whilst demonstrating our values by:

Ensuring adequate staffing levels that meet the needs of the Home Managing budgets effectively and monitoring the use of finances Overseeing the use of company vehicles and that they are always clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary

Safeguarding

All colleagues bear responsibility to protect and safeguard vulnerable individuals at risk. All colleagues are required to attend safeguarding awareness training and additional appropriate training whenever required

Pre-Employment Checks

All colleagues must be willing to undergo a full background check prior to starting in post.
This will include:

  • Enhanced Disclosure
  • Right to Work Checks
  • Full Employment History going back to the age of 11
  • Reference contact information for all roles within the past three years and all roles that involved working directly with children or the vulnerable going back to the age of 11
  • Overseas police check (if applicable)

Person Specification

Essential:

  • Friendly
  • Positive
  • Innovative
  • Empowering
  • Person-Centred

Qualifications & Accreditations

Essential:

  • NVQ 4 in Caring for Children & Young People (actual or in progress) or equivalent
  • Full Clean Driving Licence

Desirable:

  • RMCC NVQ Award
  • Management Qualification

Knowledge & Skills

Essential:

  • Children Act and other relevant legislation such as Child Protection
  • Awareness of Equal Opportunities/ADP issues
  • Planning, organising, diverting and allocating resources effectively
  • Managing individuals and groups of people effectively
  • Communicating effectively both orally and in writing
  • Working in partnership with colleagues, SSD & others
  • Motivating & supporting staff.
  • Understanding the needs of BESD Children including managing challenging behaviour

Desirable:

  • Counselling
  • Financial Management
  • Team Building

Experience

Essential:

  • Two years working with children within the past five years plus one year at senior level in residential care

Desirable:

  • Working with BESD children
  • Working in Juvenile Justice/Probation Service
  • Working in a therapeutic environment

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