Current jobs related to Customer Service Assistant 2 - London, Greater London - Transport for London

  • Customer Service Resource Coordinator

    4 days ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...

  • Customer Service Resource Coordinator

    4 days ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...

  • Customer Service Resource Coordinator

    6 days ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    5 days ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Assistant

    6 days ago

    London, Greater London, United Kingdom Bartlett Mitchell Full time

    Job Title: General AssistantAs a General Assistant at Bartlett Mitchell, you will play a vital role in ensuring the smooth operation of our restaurant areas. Your primary responsibility will be to maintain the cleanliness and presentation of our counters and chillers, adhering to our six principles.Key Responsibilities:Monitor and maintain the cleanliness of...

  • Customer Service Assistant

    6 days ago

    London, Greater London, United Kingdom Bartlett Mitchell Full time

    Job Title: General AssistantAs a General Assistant at Bartlett Mitchell, you will play a vital role in ensuring the smooth operation of our restaurant areas. Your primary responsibility will be to maintain the cleanliness and presentation of our counters and chillers, adhering to our six principles.Key Responsibilities:Monitor and maintain the cleanliness of...

  • Customer Service Assistant

    1 week ago

    London, Greater London, United Kingdom Bartlett Mitchell Full time

    Job Title: General AssistantAs a General Assistant at Bartlett Mitchell, you will play a vital role in ensuring the smooth operation of our restaurant areas. Your primary responsibility will be to maintain the cleanliness and presentation of our counters and chillers, adhering to our six principles.Key Responsibilities:Monitor and maintain the cleanliness of...

  • Customer Service Assistant

    1 week ago

    London, Greater London, United Kingdom Bartlett Mitchell Full time

    Job Title: General AssistantAs a General Assistant at Bartlett Mitchell, you will play a vital role in ensuring the smooth operation of our restaurant areas. Your primary responsibility will be to maintain the cleanliness and presentation of our counters and chillers, adhering to our six principles.Key Responsibilities:Monitor and maintain the cleanliness of...

  • Customer Service Manager Technical Lead

    3 weeks ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job DescriptionJob Title: Customer Service Manager Technical LeadJob Summary:The Customer Service Manager Technical Lead is responsible for the efficient oversight of their assigned support team and overall management of the support queue in alignment with other team managers. The Customer Support Team Manager reports to the regional Director of Global...

  • Customer Service Manager Technical Lead

    3 weeks ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job DescriptionJob Title: Customer Service Manager Technical LeadJob Summary:The Customer Service Manager Technical Lead is responsible for the efficient oversight of their assigned support team and overall management of the support queue in alignment with other team managers. The Customer Support Team Manager reports to the regional Director of Global...

  • Promotions Assistant

    1 month ago

    London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are on the lookout for a driven and creative Marketing Assistant to become part of our energetic...

  • Customer Service Assistant

    7 days ago

    London, Greater London, United Kingdom Bartlett Mitchell Full time

    Job Title: General AssistantAs a General Assistant at Bartlett Mitchell, you will play a vital role in ensuring the smooth operation of our restaurant areas. Your primary responsibility will be to maintain the cleanliness and presentation of our counters and chillers, adhering to our six principles.Key Responsibilities:Regularly inspect and maintain the...

  • Customer Service Assistant

    7 days ago

    London, Greater London, United Kingdom Bartlett Mitchell Full time

    Job Title: General AssistantAs a General Assistant at Bartlett Mitchell, you will play a vital role in ensuring the smooth operation of our restaurant areas. Your primary responsibility will be to maintain the cleanliness and presentation of our counters and chillers, adhering to our six principles.Key Responsibilities:Regularly inspect and maintain the...

  • Experienced Teaching Assistant

    3 weeks ago

    London, Greater London, United Kingdom Design 2 Build Full time

    Job Title: Experienced Teaching AssistantJob Type: Full-timeLocation: South West LondonAbout the Role:We are seeking a highly skilled and experienced Teaching Assistant to join our team at Design 2 Build. As a Teaching Assistant, you will play a vital role in supporting the learning and development of students in a mainstream school setting.Key...

  • Customer Service Assistant

    1 week ago

    London, Greater London, United Kingdom Bartlett Mitchell Full time

    Job DescriptionAs a General Assistant at Bartlett Mitchell, you will play a vital role in ensuring the smooth operation of our restaurant. Your primary responsibility will be to monitor counters and chillers, ensuring they are clean, well-stocked, and presented in line with our high standards.You will be responsible for maintaining consistent levels of...

  • Customer Service Assistant

    1 week ago

    London, Greater London, United Kingdom Bartlett Mitchell Full time

    Job DescriptionAs a General Assistant at Bartlett Mitchell, you will play a vital role in ensuring the smooth operation of our restaurant. Your primary responsibility will be to monitor counters and chillers, ensuring they are clean, well-stocked, and presented in line with our high standards.You will be responsible for maintaining consistent levels of...

  • Customer Service Assistant

    2 days ago

    London, Greater London, United Kingdom Bloomsbury Publishing Plc Full time

    Job Title: Customer Service AssistantBloomsbury Publishing Plc is seeking a highly organized and detail-oriented Customer Service Assistant to join our Academic and Professional Books Division. As a key member of our Marketing Operations team, you will provide exceptional customer service and administrative support to our customers and...

  • Customer Service Assistant

    2 days ago

    London, Greater London, United Kingdom Bloomsbury Publishing Plc Full time

    Job Title: Customer Service AssistantBloomsbury Publishing Plc is seeking a highly organized and detail-oriented Customer Service Assistant to join our Academic and Professional Books Division. As a key member of our Marketing Operations team, you will provide exceptional customer service and administrative support to our customers and...

Customer Service Assistant 2

4 months ago

London, Greater London, United Kingdom Transport for London Full time

Organisation

  • Customer Service

Job

  • Customer Care

Position Type

  • Full Time
  • This recruitment campaign is to recruit to a waitlist for permanent opportunities as they arise. We will be offering roles on an ongoing basis over the next two years.
- ''The main highlight of the job is the operational tasks we are required to do on a daily basis, which includes the gate line (helping customers with their ticket/ Oyster at the gates) and the platform announcements which I really enjoy. I like the fact you can make a person smile or make a difference to their day by simply doing your job.''
  • Pulian, CSA_

Salary:

***£30,381.

Working Hours:
As a CSA, you'll play a vital role in ''Keeping London Moving''.

For this reason, you would be expected to work on a varied shift pattern which will include early starts (04:30) and late finishes (01:30), weekends and public holidays.

This is a full-time position, working 35 hours per week and you will be required to work on any day of the year.

Please note we are unable to offer a fixed shift pattern.


We know that this may mean sometimes having to turn down invites from friends and family and so in return for your service, you'll receive 37 days of annual leave a year as well as many other benefits.


Location:

You will be assigned to a group of stations as determined by the business and could be required to work at any of the number of stations within that Cover Group.

Areas can be anywhere covered by the London Underground Network.

You must be able to travel to anywhere on the London Underground network for both start or end of service, as mentioned above.


Contract Type:
LU Permanent

Closing date for Applications:

***Sunday 24th December at 23:59pm

About us

  • London Underground, better known as the Tube, has 11 lines covering 402km and serving 272 stations across the London.
  • The Tube handles up to five million passenger journeys a day. At peak times, there are more than 543 trains whizzing around the Capital.
  • Transport for London leads the way as a unique public service and an inclusive and flexible organisation, committed to developing you. We treat our staff with the same commitment we give our customers; their satisfaction is a measure of our success.
- ''There's a lot of potential to advance in the company which my previous job didn't provide'' Clarke, CSA
  • Central Line_

About you

  • We are looking for friendly, reliable, helpful people and a genuine passion for delivering outstanding customer service. We are looking for confident people who can quickly take in information about our services, become experts on their local working areas and always promotes a positive image.
  • Not only will you enjoy a highly competitive salary and benefits package you will also be part of a team committed to exceptional service delivery.


As a CSA, you would be expected to work on a varied shift pattern which will include early starts (04:30) and late finishes (01:30), weekends and public holidays.

This is a full-time position, working 35 hours per week and you will be required to work on any day of the year.

Please note we are unable to offer a fixed shift pattern.


We know that this may mean sometimes having to turn down invites from friends and family and so in return for your service, you'll receive 37 days of annual leave a year as well as many other benefits.


  • If you get a real buzz from helping people and are passionate about assisting customers, come help us demonstrate that "every journey matters" and ensure that our customers remain at the centre of everything we do here at London Underground.

The role

  • Being a CSA at London Underground is a customer service role like no other. Our CSAs are the face of a unique public service which serves millions of Londoners each day.
  • You would be expected to deliver exceptional service to all London Underground customers, providing assistance according to all customer needs including ticketing and enquiries. You would also be expected to assist with taking steps to alleviate congestion, prevent overcrowding and assisting customer flow and evacuation where necessary, whilst providing a welcoming presence throughout the station, and ensuring there is safety at the core of everything you do.
  • To be eligible for this vacancy, you should
  • Be 18 years old and over and be eligible to work in the UK
  • UK Skilled Worker Visa Sponsorship available, more information on the process can be discussed if you are successful in being offered a position.
  • Be prepared to work anywhere in London.
  • Be able to work a variety of shift patterns including Nights, weekends and public holidays
  • Please take the time to read the answers to our Frequently Asked Questions before applying.
- ''The best moments about my job are when chaotic situations arise on the station such as disruptions to service, crowd control and platform duties on heavily crowded platforms and calming down