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Sales Advisor

3 months ago


Hook, Greater London, United Kingdom Nexo Recruitment Ltd Full time

We have an excellent opportunity for a Sales Advisor to work for a family run specialist construction business who are the market leader in their field, based just off Junction 5 M3.


Summary of Role

Main Responsibilities

  • Receive and process sales orders using Sage software, including processing payment where necessary.
  • Receive and process sales enquiries/quotations.
  • Maintain and update CRM database.
  • Develop an excellent understanding of the products to a level where you can deliver, in an authoritative and professional manner, the highest level of technical support to the customers.
  • Provide an exceptional level of customer service at all times.
  • Develop good engagement with Credit Control, Accounts and Stores.
  • Capture and record relevant sales and technical data as required.
  • Work with the Management to suggest and implement new procedures to continually improve customer satisfaction and company sales performance.
  • Aid Management with sales and stock projects along with backoffice tasks.

Other Responsibilities

  • Ensure rapid and accurate communication with other personnel/departments as required.
  • Continually improve CCL Group and competitor knowledge through ongoing training.
  • Carry out other administrative functions with the group of companies as determined and appointed by the Management Team.
  • Exercise diplomacy at all times when dealing with customers and provide a high level of customer service in line with company ethos.
  • To provide a flexible and enthusiastic approach to customer service in order to maintain and promote good relations with all existing and new customers.

Experience and Skills

  • Excellent telephone manner and communication skills
  • Initiative and good organisational skills
  • Experience working with Microsoft Office Suite, Sage and ACT or similar database
  • Conscientious approach to work
  • Ability to work as part of a team
  • Prioritisation of workload
  • Good timekeeping

Personal Attributes

  • Attention to detail
  • Accuracy
  • Polite mannerism
  • Enthusiastic
  • Common sense

Staff Responsibility

  • To work within the company's rules as set out in the contract of employment and company procedures, including adherence to company procedures where appropriate
  • To recognise personal responsibility for Health and Safety within the working environment
  • To attend such training sessions/courses as may be deemed appropriate by the company
  • To maintain regular meetings with the Directors and Management team
  • To display role model behavior and unconditional teamwork at all times

Job Types:
Full-time, Permanent

Salary:
£25,000.00 per year

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Sales: 2 years (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person