Sales Advisor

We have an excellent opportunity for a Sales Advisor to work for a family run specialist construction business who are the market leader in their field, based just off Junction 5 M3.

**Summary of Role**

**Main Responsibilities**
- Receive and process sales orders using Sage software, including processing payment where necessary.
- Receive and process sales enquiries/quotations.
- Maintain and update CRM database.
- Develop an excellent understanding of the products to a level where you can deliver, in an authoritative and professional manner, the highest level of technical support to the customers.
- Provide an exceptional level of customer service at all times.
- Develop good engagement with Credit Control, Accounts and Stores.
- Capture and record relevant sales and technical data as required.
- Work with the Management to suggest and implement new procedures to continually improve customer satisfaction and company sales performance.
- Aid Management with sales and stock projects along with back-office tasks.

**Other Responsibilities**
- Ensure rapid and accurate communication with other personnel/departments as required.
- Continually improve CCL Group and competitor knowledge through ongoing training.
- Carry out other administrative functions with the group of companies as determined and appointed by the Management Team.
- Exercise diplomacy at all times when dealing with customers and provide a high level of customer service in line with company ethos.
- To provide a flexible and enthusiastic approach to customer service in order to maintain and promote good relations with all existing and new customers.

**Experience and Skills**
- Excellent telephone manner and communication skills
- Initiative and good organisational skills
- Experience working with Microsoft Office Suite, Sage and ACT or similar database
- Conscientious approach to work
- Ability to work as part of a team
- Prioritisation of workload
- Good timekeeping

**Personal Attributes**
- Attention to detail
- Accuracy
- Polite mannerism
- Enthusiastic
- Common sense

**Staff Responsibility**
- To work within the company’s rules as set out in the contract of employment and company procedures, including adherence to company procedures where appropriate
- To recognise personal responsibility for Health and Safety within the working environment
- To attend such training sessions/courses as may be deemed appropriate by the company
- To maintain regular meetings with the Directors and Management team
- To display role model behavior and unconditional teamwork at all times

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Sales: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person