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Transport Planner

3 months ago

Durham, Durham, United Kingdom Breedon Group plc Full time

Description:

We are currently recruiting for an individual with experience of transport planning, based at Durham Gate, Spennymoor.

Please note, the official title of this role internally is

Customer Service Agent.

Key Responsibilities:

  • You'll be the first point of contact for all sales and distribution queries and be responsible for the skillful and efficient delivery of products form our Quarries and Plants across the region.
  • Communicating effectively with the Logistics, Commercial & Production teams
  • Proactively tracking orders through to completion
  • Dealing with enquiries and complaints
  • Maintaining a database of customer information
  • Working as part of a team to achieve Key Performance Indicator targets
  • Maintaining high levels of professionalism in a fast paced and demanding environment
  • Full Compliance with Competition Act 1998

Skills, Knowledge & Expertise:

  • Knowledge of the Construction & Transport industries (not essential)
  • Experience in transport planning and can demonstrate knowledge of road haulage
  • A hardworking approach with a can do attitude
  • Ability to manage competing deadlines & anticipate problems and potential solutions
  • Effective communication & exceptional customer service skills
  • Excellent attention to detail & good computer skills

Benefits:

  • 33 days annual leave (inclusive of bank holidays)
  • Enhanced employer pension contributions
  • Sharesave scheme
  • Group Life Assurance
  • Company Sick Pay
  • Training & development opportunities
  • Employee assistance programme
  • Benefits Hub

About Breedon Group plc:

Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.