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Transport Planner

7 months ago

Durham, United Kingdom Breedon Group plc Full time

**Description**:
We are currently recruiting for an individual with experience of transport planning, based at Durham Gate, Spennymoor.

Please note, the official title of this role internally is
**Customer Service Agent.**

**Key Responsibilities**:

- You’ll be the first point of contact for all sales and distribution queries and be responsible for the skillful and efficient delivery of products form our Quarries and Plants across the region.
- Communicating effectively with the Logistics, Commercial & Production teams
- Proactively tracking orders through to completion
- Dealing with enquiries and complaints
- Maintaining a database of customer information
- Working as part of a team to achieve Key Performance Indicator targets
- Maintaining high levels of professionalism in a fast paced and demanding environment
- Full Compliance with Competition Act 1998

**Skills, Knowledge & Expertise**:

- Knowledge of the Construction & Transport industries (not essential)
- Experience in transport planning and can demonstrate knowledge of road haulage
- A hard-working approach with a can do attitude
- Ability to manage competing deadlines & anticipate problems and potential solutions
- Effective communication & exceptional customer service skills
- Excellent attention to detail & good computer skills

**Benefits**:

- 25 days annual leave plus bank holidays
- Sharesave scheme
- Life Assurance
- Training & development opportunities
- Employee assistance programme
- Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands

**About Breedon Group plc**:
Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.