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VIP Client Relationship Manager

3 months ago

Blackpool, Blackpool, United Kingdom Burton Recruitment Full time

VIP Client Relationship Manager

Join our team as we are looking for a new addition to take on the role of VIP Client Relationship Manager on a permanent basis. You will play a crucial part in shaping how we manage and develop relationships with our VIP clientele.

  • Strategy Development: Create a solid framework for VIP client management, outlining best practices and standard procedures.
  • Understand and cater to the unique needs and interests of VIP clients, offering customized solutions to enhance their satisfaction.
  • Analyze client behavior, spending habits, and feedback to uncover areas for growth and enhancement.
  • Devise special incentives and rewards for top-tier clients, such as discounts, vouchers, gifts, and exclusive event access.
  • Organize top-notch corporate hospitality experiences for VIP clients, strengthening connections and opening up future revenue streams.
  • Collaborate with various teams and external partners to deliver seamless incentive and hospitality programs.
  • Oversee the budget and performance of the VIP client relationship program, ensuring alignment with business goals and providing insights for ongoing enhancement.

The ideal candidate will have a strong background in a similar role, with expertise in strategy execution and project management.

You should be:

  • Outgoing and customer-focused.
  • Exceptionally organized with great data handling skills.
  • Self-driven, proactive, and capable of working independently.
  • Adaptable to changing priorities and able to manage multiple tasks efficiently.
  • Open to travel and flexible with work hours.

Benefits:

- Competitive salary with performance-based rewards.

- Opportunity to shape a new position and lead a team.

- Flexibility in work environment and autonomy.

- Attractive benefits package with team social events.

- Growth opportunities and professional development prospects.