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Trading Technology Support
2 weeks ago
Trading Technology Support
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Multi-Asset Trading
(London - hybrid)
Cititec Talent is partnered with a fast-growth scale up in the multi-asset trading space. They are looking for an Trading Support Analyst where you'll be at the forefront of maintaining their platform's reliability and efficiency, ensuring their clients receive top-notch trading experiences. From monitoring technical infrastructure to managing client onboarding and FIX integrations, you'll contribute directly to their mission of delivering market-leading multi-asset trading technology.
Responsibilities:
- Monitor system performance, troubleshoot technical issues, and collaborate with cross-functional teams to integrate new features while maintaining stability.
- Assist in onboarding new clients, including setup on the platform, provisioning liquidity, and maintaining clear communication throughout the process.
- Support FIX integrations for external clients, liquidity providers, and partners, ensuring smooth onboarding and maintenance of trading platform environment.
- Provide timely responses to technical incidents, analyse root causes, and collaborate with teams to address challenges and prevent recurrence.
- Identify opportunities to enhance platform performance, scalability, and reliability, implementing optimizations in collaboration with the development team.
Skills Required:
- Minimum 4 years of experience in operations or infrastructure management within the FinTech industry, preferably with exposure to FX trading platforms.
- Proficiency in FIX protocol implementation within financial markets.
- Strong understanding of technical infrastructure components, network protocols, and trading environments.
- Experience with operating systems and scripting languages (e.g., Python).
- Familiarity with monitoring and alerting tools for incident management.
- Excellent problem-solving skills and ability to work effectively under pressure in a dynamic startup environment.
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