Quality Specialist

2 weeks ago

London, Greater London, United Kingdom BOOTS Full time
Contract: Permanent

Recruitment Partner: Shannon Linton

The Quality Specialist is a part of the quality team which sets the standards and processes for our products throughout their lifecycle so that they can be sold in global markets and deliver the high quality that our customers expect from No7.

Who we are

No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.

About the role

You will be an integral part of a cross- functional product development team ensuring compliant products, consistent ways of working and effective risk management through efficient processes.

- Support the Quality Manager OTC and functional teams in ensuring the OTC products in No7 BC brands are developed and marketed in compliance with the regulatory requirements for the US FDA and Health Canada.

- Provide quality expertise to support change controls, deviations and CAPA as required and use learnings as continuous improvement for compliance and quality.

- Investigating quality issues to determine root cause, identify corrective actions and CAPA.

- Conduct quality release of product batches to the markets.

- Manage the Quality & Technical Agreements process and support the checking and approval of technical documents procedures and product specifications.

- Provide support for regulatory audits.

- Champion the use of the eQMS and provide guidance & training to internal teams using the system.

- Seek to challenge established processes with the goal to deliver simplification and business benefit.

- Contribute to the Internal Audit program and manage any resulting CAPA actions.

- Contribute to a Quality Culture via training and reviewing best practices.

What you'll need to have

- Strong knowledge of Quality Management Systems.

- Good understanding of the development and lifecycle management of consumer products.

- Curious, analytical problem-solving mindset.

- Good organisational capabilities and attention to detail.

- Stakeholder relationship management.

- Clear communicator (both oral & written) with good team working and networking skills.

- Ability to manage own workload.

It would be great if you also have

- Experience of the GxPs and regulatory requirements for consumer products such as US and Canadian OTC drug products.

- Experience of batch release of products.

- Experience of setting up quality agreements with suppliers.

- Experience of managing internal audits.

Our benefits

Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous discount on our own brands and partner businesses Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and much more. We have a great range of benefits in addition to the above that offer flexibility to suit you - go to to find out more. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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