Admin Assistant

1 week ago

Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time
FIXED TERM-HIGLY LIKELY TO BECOME PERMANENT.

Using own initiative on a daily basis and working with minimum supervision, you will be required to attend two busy outpatient reception windows providing a meet and greet reception service for inpatients arriving for diagnostics and outpatients attending diagnostic clinics.

You will ensure clinics are fully booked, handling and processing electronic referrals for patients, generating appointments and appointment letters. You will ensure appropriate waiting time standards are met in conjunction with the Cardiac Investigations Manager and Business Manager.

You will ensure results from clinic are scanned into portal in a timely manner, collate referrals and patient notes for clinic, process incoming and outgoing mail, update PAS in a timely manner and ensure clinics are cashed up.

You will be responsible for the supervision of new starters or staff covering the department.

You will also be responsible for the delivery of the reception, appointments, and clinic prep workload in the absence of the Senior Administrative Assistant.


To provide a reception service for outpatients and inpatients, ensuring that the service given is efficient, timely and welcoming, maintaining confidentiality at all times.

To act up in the absence of the Senior Administrative Assistant, covering the duties outlined in their job description.

To undertake filing and administrative tasks as required.

To accurately input and update patient related information on attendance onto the computerised PAS system. Including the capturing and update of patient demographics at each visit.

To resolve informal complaints or concerns raised by patients at the desk or over the phone.

To deliver correspondence to various departments within the trust as required. To ensure post (results/appointment letters) are delivered appropriately and timely, in accordance with Information Governance Standards and Confidentiality procedures.

To maintain adequate administrative stationery stock in conjunction with co-workers.

To supervise new staff or staff rostered to cross cover from other areas.

Using own initiative to arrange appropriate transfers for patients, routinely (e.g. Taxi's and Porters) as required.

To deal with incoming calls and where necessary proactively handle bleep responses for doctors and technicians whilst in clinic.


To ensure all reports are available on clinical web portal in a timely manner and to escalate delays or technical issues to the Cardiac Business Manager.


The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.

We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow.

We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC.

We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.


The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

To participate in the Group's Appraisal system and to attend training courses deemed appropriate by Line Manager and/or Business Manager

To ensure notes are tracked on PAS and collected/delivered safely.

To maintain health and safety legislation with regard to working practices.

To ensure the Private Patient Co-ordinator is informed timely of PP patients attending clinic.


To handle all incoming referrals via post and electronic systems to ensure timely process and booking of appointments, observing given waiting time standards for the department.

Organise and book appropriate interpreters where requested by patients attending diagnostic outpatient appointments.

Ensure adequate security of patient information is in place to protect patient data on and around the reception area.

Ensures patient satisfaction surveys are handed to patients attending clinic as required.

Collect completed forms for return to Clinical coding.


To ensure the reception area and waiting area are adequately managed in conjunction with health and safety legislation and clinical leaflets are readily available.

To support the implementation of change in administrative policies and operational practice.

Ensure clinics are cashed up accurately in a timely manner.

Escalate clinically urgent matters to the relevant technician in a timely manner e.g. patient falling unwell in reception(it is not unusual for patient's pacemakers to spike in clinic, which can be

  • Admin Assistant

    1 day ago

    Wolverhampton, Wolverhampton, United Kingdom The Khalsa Academy Wolverhampton Full time

    Admin Assistant Closing Date: 12pm - 12th July 2024 Shortlisting: Week Commencing 15th July 2024 We are seeking to appoint an enthusiastic Admin Assistant to support the busy school office.The primary purpose of the Admin Assistant (Reprographics Assistant and Cover Co-ordinator) is to provide comprehensive administrative support to the school, ensuring the...

  • Graduate Admin Assistant

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom The Education Network Full time

    Graduate Admin AssistantAre you a graduate looking to join a fantastic school office?Can you support a brilliant school as a Graduate Admin Assistant?If so, we have the perfect Graduate Admin Assistant role for you Graduate Admin Assistant September 2024** £75 - £85 per day** 'Good' Primary school in WolverhamptonAre you a graduate looking to join a...

  • Admin Assistant

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom Absolute Personnel Full time

    Admin AssistantTemp - PermMonday to FridayWolverhamptonUp to £11phDuties Supporting the busy administration department Assisting with inbound and outbound calls Following up quotes Updating spreadsheets Processing client payments Ensuring the customer service followup scheme is taking place by conducting postdelivery calls to obtain reviews, images, and...

  • School Admin Assistant

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom The Education Network Birmingham Full time

    School Admin AssistantAre your timekeeping, multitasking, and organisational skills something you pride yourself on?Would you like to make a positive impact on the education of young learners behind the scenes? ***School Admin Assistant***Wolverhampton***£85-£95 per day***September 2024- July 2025***General school administration duties.***Working alongside...

  • School Admin Assistant

    2 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom The Graduate Network Full time £80 - £90

    Join this admin team as a School Office Assistant at a Primary School in Wolverhampton Are you organised, efficient, and passionate about making a positive impact in education? We're seeking a dedicated Office Assistant to become the welcoming face of a primary school, based in Wolverhampton to manage essential administrative tasks. This exciting...

  • School Admin Assistant

    2 months ago

    Wolverhampton, Wolverhampton, United Kingdom The Education Network Full time

    Join this admin team as a School Office Assistant at a Primary School in Wolverhampton Are you organised, efficient, and passionate about making a positive impact in education? We're seeking a dedicated Office Assistant to become the welcoming face of a primary school, based in Wolverhampton to manage essential administrative tasks. This exciting opportunity...

  • School Admin Assistant

    4 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom The Education Network Full time

    Join this admin team as a School Office Assistant at a Primary School in Wolverhampton Are you organised, efficient, and passionate about making a positive impact in education? We're seeking a dedicated Office Assistant to become the welcoming face of a primary school, based in Wolverhampton to manage essential administrative tasks. This exciting opportunity...

  • Admin & HR Assistant

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom A A C Full time

    We are seeking a Admin and HR Assistant to act in a supporting role to our existing team.Your responsibilities may include but are not exclusive to:Forming and maintaining employee records Updating databases internally Reviewing and renewing company induction and training records Being the first point of contact for employees on any HR /wages related queries...

  • Departmental Admin Support

    4 days ago

    Wolverhampton, Wolverhampton, United Kingdom Codsall High School Full time

    South Staffordshire Learning PartnershipCodsall Community High SchoolElliotts LaneCodsallStaffordshireWV8 1PQHeadteacher: Mr MaxfieldTel: Email: Departmental Admin SupportGrade 4 (£23,500 Pro rata)Permanent Full time, Term time only Mon- FriClosing Date – 9am Monday 1st July 2024Provide administrative and organisational support to Core team. To include...

  • Care Admin

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom Majestic Healthcare LTD Full time

    Majestic Healthcare LTD are currently looking for a Care Admin who can work in our Wolverhampton based office. The applicant must be a driver with a full licence. The role includes being oncall shared with 3 other staff. We need someone who is truly passionate about delivering high quality care to vulnerable adults within the local community.The office is in...

  • Business Admin Apprentice

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom LMP Group Full time

    Business Admin Apprentice: To provide administrative, operational and organisational support to the admin and data team leader.Ormiston Academies Trust (OAT) is one of the largest not-for-profit multi-academy trusts in England. Our aim as a charity, alongside our schools, is to help provide local children with a great education. We educate over 30,000 pupils...

  • Administrative Support Assistant

    4 days ago

    Wolverhampton, Wolverhampton, United Kingdom Codsall High School Full time

    South Staffordshire Learning PartnershipCodsall Community High SchoolElliotts LaneCodsallStaffordshireWV8 1PQHeadteacher: Mr MaxfieldTel: Email: Administrative Support AssistantGrade 4 (£23,500 Pro rata)Permanent Full time, Term time only Mon- FriClosing Date – 9am Monday 1st July 2024Provide administrative and organisational support to Core team. To...

  • Commercial Administrator

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom WysePower Ltd Full time

    Key ResponsibilitiesHandling, controlling, and billing work record sheetsSupporting the Quantity Surveyors in dealing with customer queries and cash collectionPreparing applications for payment and submissions (with supporting documents) to the client as per the contract timetableLiaising with clientsAssisting with the production of mid and end-of-month...

  • Coffee Shop Assistant

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom Compton Care Full time

    Job AdvertGreat Teams, common purpose and competitive salary and benefits packagesAt Compton Care, we believe life with a complex and incurable condition doesn't have to be limiting. We believe people are more than their diagnosis, and we are passionate about helping them to live the best life possible.We strive to develop and deliver new services recruiting...

  • Senior Receptionist

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom Duncan Street Primary Care Centre Full time

    Main duties of the job Responsible for the day-to-day reception and administration teams, ensuring their associated roles and tasks are carried out in accordance with agreed procedures, protocols and time-scales, reporting to the Practice Manager as necessary. Responsible for answering the phones between 8 10am and 1-2pm daily to help support the team with...

  • Apprentice - Administration and Clerical Assistant

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    _We are looking for an Apprentice to provide a comprehensive support service to the General Surgical Secretarial Team. Principal duties will be scanning, photocopying typing standard letters and all other admin duties. _**_We require a highly motivated person with proven ability to prioritise multiple tasks and meet deadlines. You should have a good standard...

  • Volunteer Shop Assistants

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom David's Cave 2 Full time

    We are not-for-profit Volunteer-run Social Enterprises, raising money for lots of Charities and Good Causes. As NO-ONE in our organisations is paid a larger proportion of our income goes to Charities & good causes locally than via most charity shops.We are seeking to fill a range of volunteer vacancies in both shops for a range of duties. All volunteers...

  • Volunteer Shop Assistants

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom David's Cave 2 Full time

    We are not-for-profit Volunteer-run Social Enterprises, raising money for lots of Charities and Good Causes. As NO-ONE in our organisations is paid a larger proportion of our income goes to Charities & good causes locally than via most charity shops.We are seeking to fill a range of volunteer vacancies in both shops for a range of duties. All volunteers...

  • Site Administrator

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom King and Moffatt Building Services Full time

    We are looking for an experienced Site Administrator to join one of the UK's fastest growing M&E Building Services companies with the UK offices located in WolverhamptonKing and Moffatt have successfully delivered multiple largescale projects in Ireland, the UK & multiple locations in Europe. This Site Administrator role is joining our team in a very fast...

  • Business Admin Apprenticeship

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom Converrt Ltd Full time

    Job descriptionWould you like a career in Business Administration? This is a great opportunity for an enthusiastic, keen apprentice to join our start up marketing company.Key responsibilities will include: Chasing up quotes and contacting potential customers Sending over quotes and proposals to new leads Managing controlled documents of clients and staff...