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Sales Administrator
3 months ago
At Cuckoo, we put our customers at the heart of everything we do, as we try to make their lives easier and their broadband faster. Because the truth is, we want them to actually feel good about their broadband. That's why we call it feel-good broadband.
We've already topped MoneySavingExpert's poll for the best customer service (twice) and are well on the way to achieving our overall aim: to become the UK's most recommended way to connect.
So if you're as customer obsessed as we are, and want to help change the face of the UK's broadband industry, we'd love to hear from you
More about this role:As a Sales Administrator, you will play a pivotal role in supporting the sales team by managing various administrative tasks, ensuring the smooth and efficient operation of the sales process. This position involves a combination of organizational, communication, and analytical skills to contribute to the overall success of the sales department.
As you support our Sales Team, you will also be well supported and have an incredible opportunity to learn, grown and further your career. You will work closely with likeminded managers who are committed ton developing you. This role reports into the Head of Department who will support, help, guide and develop you.
Key Responsibilities:- Receiving and processing sales orders accurately and efficiently.
- Maintaining accurate records of customers orders in process.
- Acting as a liaison between the sales team, customers, and internal departments.
- Responding to customer enquiries and providing necessary information or assistance.
- Inputting and and updating customer information in the company's CRM system.
- Providing general administrative support to the sales department as needed.
- Assisting in organising and coordinating events or promotional activities.
- Proven experience in an administrative or sales support role.
- Strong organisational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- A proficient skill level in Microsoft Office Suite (particularly Excel), and experience using CRM systems.
- The ability to multitask and prioritise in a fast-paced environment.
- An understanding of sales processes and customer service principles.
- Annual Salary between £23,000 to £25,000
- 4x Life Assurance
- Income Protection
- Salary Sacrifice Pension
- 30 days holiday plus statutory bank holidays
- Enhanced Sick Leave
- Enhanced Family Leave
- Private Healthcare
- Private Dental Care
- Cycle 2 Work Scheme
- Health Cash Plan
- Shopping Discounts
- Discounted Breakdown Cover
Can you see yourself working with us? Apply now
We want all candidates to have every opportunity to shine and show us your talents, please let us know if there is anything we can do to make sure our assessment process works for you
