Housing & Homelessness Officer

1 week ago


Eastleigh, Hampshire, United Kingdom Eastleigh Borough Council Full time

Vacancy:

Post Title

  • Housing & Homelessness Officer
    Directorate
  • People & Communities
    Location
  • Eastleigh House
    Advert Close date
  • 15/06/2023
    Job description:

Job advert text

  • Housing & Homelessness Officer
- £30,561 a year

  • Full time 37 hours a week
  • Eastleigh Borough Council is an ambitious and progressive council.
  • We are recognised for our innovation and achievements, whilst delivering high quality service to our customers and the community.
  • We are seeking a professional and wellmotivated individual to join the People and Communities directorate as a Housing & Homelessness Officer specialising in the provision of support and advice to households experiencing domestic abuse.
  • You must have strong ICT skills, excellent communication skills, and be able to independently manage a caseload of homelessness prevention and relief cases and prioritise a busy workload. You will need to be resilient, selfmotivated, positive to change, prepared to share knowledge and skills and have a flexible, cando attitude. You must have an understanding of the range of support needs of households experiencing domestic abuse and homelessness and you will be required to demonstrate an ability to handle varying data and queries, remain calm and professional even when the pressure of workload is high.
  • For this particular vacancy experience in the following areas would be preferred:
  • Understanding of current homeless legislation, security of tenure and landlord and tenant rights and responsibilities
  • Ability to deliver comprehensive housing advice to customers, with a focus on homelessness prevention
  • Ability to offer customer centred support to threatened/ homeless households experiencing domestic abuse to enable positive outcomes
  • Ability to work collaboratively and build positive relationships with partner organisations
  • You will be required to work collaboratively with a wide range of statutory and nonstatutory services ensuring Council standards, protocols and processes are adhered to at all times. You will have the ability to recognise complex cases and liaise with the appropriate Specialist/ Manager for guidance and advice to ensure accuracy of data and advice.
  • If you are excited by this opportunity and feel you have the skills, experience and attitude we are looking for we would love to hear from you.
  • At Eastleigh, we are committed to supporting and developing all our staff and creating a culture that is inclusive, innovative and enjoyable.
We offer a good range of benefits and facilities which include:

  • Member of Local Government Pension Scheme LGPS
  • Up to 28 days Annual Leave depending on service
  • Learning & Development Provider
  • Car, Bike and Season Ticket Loans


Places Leisure Eastleigh
  • Reduced Membership
  • Varying discounts with local providers
  • Closing date: 15 June 202
  • Interview date: 29 June 2023***
    Employment & compensation:
    Employment type
  • Full time
    Employment status
  • Permanent
    Weekly contract hours
  • 37.00
    Salary band
  • 5
    Salary (£)
  • 30,561


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