Current jobs related to Hotel Receptionist - Egham, Surrey - Great Fosters Hotel

  • Spa Therapist

    1 week ago

    Egham, Surrey, United Kingdom Great Fosters Hotel Full time

    About the RoleWe are seeking a skilled Spa Therapist to support our team during busy weekdays and weekends at Great Fosters Hotel.Key ResponsibilitiesDeliver a range of technical face and body treatments to our guests.Provide exceptional customer service, greeting clients on arrival and ensuring a smooth customer journey.Complete client consultation cards...

  • Spa Therapist

    1 week ago

    Egham, Surrey, United Kingdom Great Fosters Hotel Full time

    About the RoleWe are seeking a skilled Spa Therapist to support our team during busy weekdays and weekends at Great Fosters Hotel.Key ResponsibilitiesDeliver a range of technical face and body treatments to our guests.Provide exceptional customer service, greeting clients on arrival and ensuring a smooth customer journey.Complete client consultation cards...

  • Spa Therapist

    3 days ago

    Egham, Surrey, United Kingdom Great Fosters Hotel Full time

    About the RoleWe are seeking a skilled Spa Therapist to support our team during busy weekdays and weekends at Great Fosters Hotel.Key ResponsibilitiesDeliver a range of technical face and body treatments to our guests.Provide exceptional customer service, greeting clients on arrival and ensuring a smooth customer journey.Complete consultation cards and...

  • Spa Therapist

    3 days ago

    Egham, Surrey, United Kingdom Great Fosters Hotel Full time

    About the RoleWe are seeking a skilled Spa Therapist to support our team during busy weekdays and weekends at Great Fosters Hotel.Key ResponsibilitiesDeliver a range of technical face and body treatments to our guests.Provide exceptional customer service, greeting clients on arrival and ensuring a smooth customer journey.Complete consultation cards and...

  • Hotel Receptionist

    4 months ago

    Egham, United Kingdom APEX Resourcing Full time

    Hotel Receptionist required for a prestigious 5-Star luxury Hotel located in the beautiful countryside location of Egham Surrey, salary £20,000 to £25,000 plus excellent benefits. As a Hotel Receptionist at this beautiful property your primary responsibility will be to warmly greet and assist guests upon their arrival, ensuring their needs and met and...

  • Hotel Receptionist

    3 months ago

    Egham, United Kingdom Arora Management Services Limited Full time

    **We treat our people like family and our guest like royalty!** Fairmont Windsor Park are looking for a **Receptionist** devoted into turning moments into memories for our guests. We have an exciting opportunity for a **Receptionist** dedicated in delivering amazing service all day every day. In partnership with Accor, the Arora Group is bringing the...

  • Hotel Receptionist

    4 months ago

    Egham, United Kingdom Great Fosters Hotel Full time

    **£19,188.48 per annum, (£17,588.48 + £1,600 per annum guaranteed service charge payment paid quarterly)** **The Place** Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London. A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham,...

  • Night Receptionist

    4 months ago

    Egham, United Kingdom Great Fosters Hotel Full time

    **Night Hotel Receptionist** **32 hrs per week** **£18,388.48 per annum (£17,588.48 + £800 per annum guaranteed service charge payment)** - Additional end of year service charge bonus - 4 weeks holiday rising to 5 weeks with service - 8 Bank holidays - Free car parking - Employee uniform In addition, you will benefit from a range of company benefits...

  • Receptionist

    3 months ago

    Egham, United Kingdom Arora Management Services Limited Full time

    **We treat our people like family and our guests like royalty!** We have an exciting opportunity for a **Receptionist** dedicated in turning moments into memories for our guests. First impressions are everything. Providing engaging, sincere, personalised service is one of the ways our **Receptionists** are turning moments into memories for our guests at...

  • Receptionist

    4 months ago

    Egham, United Kingdom Great Fosters Hotel Full time

    **£24,000 per annum, (£22,000 + £2,000 per annum guaranteed service charge payment paid quarterly)** **The Place** Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London. A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham,...

  • Hall Porter

    4 months ago

    Egham, United Kingdom Great Fosters Hotel Full time

    **HALL PORTER** **£23,000 per annum, (£22,000 + £1,000 per annum guaranteed service charge payment paid quarterly)** **The Place** Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London. A Grade 1 listed building in 50 acres of stunning gardens and parkland...

  • Concierge

    4 months ago

    Egham, United Kingdom Great Fosters Hotel Full time

    **CONCIERGE** **£23,000 per annum, (£22,000 + £1,000 per annum guaranteed service charge payment paid quarterly)** **The Place** Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London. A Grade 1 listed building in 50 acres of stunning gardens and parkland in...

  • Spa Receptionist

    3 months ago

    Egham, United Kingdom Warner Leisure Hotels Full time

    We have a fantastic opportunity for a receptionist to come and join our Spa team here at the Runnymede on Thames. Based on 40 hours per week the salary for this role is from £20,800.00 to £22,152.00 depending on your age. What will I be doing? As the first point of contact you’ll give a warm, friendly and professional welcome to all spa members and...

  • Spa Receptionist

    3 months ago

    Egham, United Kingdom Warner Leisure Hotels Full time

    We have a fantastic opportunity for a receptionist to come and join our Spa team here at the Runnymede on Thames. Based on 40 hours per week the salary for this role is from £22,172.80 to £23,795.20 depending on your age. What will I be doing? As the first point of contact you’ll give a warm, friendly and professional welcome to all spa members and...

  • Casual Spa Therapist

    4 months ago

    Egham, United Kingdom Great Fosters Hotel Full time

    The Role Qualified and experienced Spa Therapists required to support our full time Therapists over busy weekdays and weekends. We are very happy to consider those wishing to work only half days as long as they can complete a minimum 4hr shift.   DUTIES INCLUDE Offering a full range of technical face and body treatments during your shift. ...

Hotel Receptionist

3 months ago

Egham, Surrey, United Kingdom Great Fosters Hotel Full time

£19,188.48 per annum, (£17, £1,600 per annum guaranteed service charge payment paid quarterly)

The Place


Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London.

A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.

5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation.

For dining the Award-Winning Tudor Pass with 3 Rosettes, as well as the Estate Grill which offers a delicious range of dining choices.

A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.


The Role
A smart, friendly, well organised, guest service focused individual is sort to complete our professional Hotel Reception team. You must have a five-star smile and a warm and welcoming personality. You are key to our guest service experience throughout their stay.


From the time a guest enters the hotel and spa to the time they pay their bill and leave you will be an important part of the guest experience.

Your actions will determine the guest satisfaction levels and the extent to which they get the most out of their stay.

You will also be key in providing internal departments with information so that they to can perform to achieve excellence.


  • 4 days, 32 hrs per week including weekend shifts
  • A mixture of early shifts 7.00am to 3.30pm and late shifts 02.30pm to 11.00pm
  • Welcoming arrival guests
  • Guest checkin and rooming
  • Enquiry handling both in person and on the telephone
  • Posting of charges and guest billing
  • Taking bedroom reservations
  • Producing daily Activity Report for all internal departments
  • Upselling facilities and rooms
  • Organising porter service where needed
  • Balancing the shift and completing 'end of day' procedures

Requirements:

  • Excellent standard of personal appearance
  • Excellent communicator in person and on the telephone
  • Warm and friendly disposition
  • Genuine desire to serve our guest's.
  • Organised and good attention to detail
  • Accurate data entry and computer work

Job Types:
Full-time, Permanent

Pay:
£19,188.48 per year

Benefits:

  • Flexitime

Schedule:

  • 8 hour shift
  • Day shift
  • Flexitime
  • Holidays
  • Monday to Friday
  • Night shift
  • Overtime

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Quarterly bonus
  • Tips

Ability to commute/relocate:

  • Egham: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person