Learning and Development Manager
2 weeks ago
Are we the business for you?
Capital is a growing business; we are a commercial law firm and a consultancy business with headquarters in Cardiff and offices in London and Paris. Working with clients across the country and around the world, we have developed a distinctive organisation, providing the highest quality services across the private, public, and third sectors. We aim to be exceptional, both in the way we work and in the combination of our services.
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The Role
Responsible for the day to day running and development of the Learning & Development function, you will ensure the function is managed to the highest standard, through a hands-on approach, excellent attention to detail and a commitment to providing excellent service.
You will be instrumental in supporting the development and delivery of the L&D plan and a high performing L&D function.
Key Responsibilities:
- Management and development of the L&D team to ensure it is high performing and adding value.
- Developing and maintaining a robust L&D infrastructure, ensuring systems and processes are efficient and effective, to include the Learning Management System.
- Working collaboratively with stakeholders across the business to ensure fully supported from an L&D perspective, proactively identifying training gaps and developing effective training activities.
- Working closely with HR to ensure alignment in supporting the people strategy and related processes, and with the management teams on operational requirements.
- Maintaining strong relationships and timely and effective communications to ensure widespread awareness of L&D activities.
- Creating and delivering a range of training using classroom, online and blended learning.
- Coordinating refresher and statutory update training, ensuring all requirements are met.
- Overseeing and supporting the development and maintenance of learning materials and reference guides for end users, ensuring content is engaging, kept up-to-date and relevant.
- Coordinating training sessions to include liaising and confirming details with session owners to ensure everything is in place.
- Developing and maintaining robust methods for tracking, recording, and analysing all development activities.
- Evaluating training activities; reporting on training feedback, effectiveness, and opportunities for improvement.
- Developing the training that is offered to colleagues based on colleague feedback, business requirements and latest trends in learning and development.
- Providing timely and accurate management information, statistics and reporting.
- Managing expenditure within agreed budgets.
- Other tasks and projects as required.
Key Competencies:
- Successful track record as an L&D Manager, Training Manager, or similar role
- Ability to operate in a fast-paced environment, customer focused and commercially aware.
- Self-starter with a hands-on approach, impressive work ethic, and commitment to delivering results and continuous improvement.
- Exceptional attention to detail and passion for excellence
- People focused with a flexible and collaborative approach to working with others.
- Excellent interpersonal skills, engaging and influencing at all levels.
- Excellent written and oral communication skills with technical and non-technical users
- Proven track record in developing high quality training materials.
- Excellent training delivery skills, with an ability to tailor methods to suit differing needs.
- Multitasks, manages conflicting priorities, demanding deadlines and remains calm under pressure.
- Excellent organisational, administrative and IT Skills to include MS Office and Learning Management Systems.
In return, we offer.
Flexible working: you will have the ability to work between home and the office as required.
Health and wellbeing: subsidised in-person and virtual yoga, wellbeing events and our 'Time to Move' scheme, offering colleagues time to simply get away from their desks.
Career development opportunities: we are a fast-growing and ambitious firm. We appreciate and value your ambition, too. We offer promotion opportunities twice a year, supported by a robust and supportive career development framework.
Excellent rewards and benefits: competitive pension scheme, comprehensive health plan, life assurance, option to buy/sell annual leave, recognition scheme, cycle to work scheme, 1x a week Chiropractor onsite, Chef onsite - free lunch on Mondays and Tuesdays, shower facilities onsite, regular social events, and lots more.
A great location and working environment: Cardiff is a fantastic place to live and work. Our office, in the city centre, is right in the middle of it all, yet only a short drive from some of the best of the Welsh countryside.
We are committed to maintaining an inclusive work environment. We encourage equality and diversity and treat all job applicants and colleagues fairly — regardless of age, gender, disability, ethnicity, religion or any religious or cultural beliefs, marital status and civil partnership, sexual orientation, pregnancy, and maternity. We have no tolerance for discrimination.
Here, we can be ourselves, succeed on merit, and grow with people from all walks of life.
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