Director of Restaurants and Events

Director of Restaurant &
Events- Montcalm Marble Arch - opening Winter 2024

About Montcalm Collection

United by
timeless style and peerless service, the Montcalm Collection is London's
compendium of luxury hotels. Housed in elegant Georgian townhouses, an
18th-century brewery, heritage headquarters and a diamond-shaped skyscraper,
each hotel reveals a different chapter in the city's story. Architecture and
style may change, but classic hospitality stands the test of time: expect an
enduring welcome from our team. We are proud of our past, but even more excited
for our future.

Discover the hotels in the collection. Our historic brewery reimagined as a
vibrant modern hotel: The Montcalm At The Brewery. Our Georgian charmer with an
artful modern spirit: The Montcalm Marble Arch. Our storied city-slicker,
housed in the former headquarters of the Royal Mail: The Montcalm Royal London
House. Our duo of mindful hotels which set a slower pace: Inhabit Southwick
Street and Inhabit Queen's Gardens.

Overview

As our Director of Restaurants and Events, you
will play a pivotal role in shaping the culinary identity of our preopening
hotel in Marble Arch, London. You will be responsible for overseeing all
aspects of food and beverage operations, which includes, Restaurant breakfast service, executive lounge and our Room
Service & Bar operation. Your creativity, leadership, and strategic
vision will be instrumental in establishing our Food and Beverage as a premier
destination in London's vibrant dining scene.

Working closely
with our Executive Chef and F&B Managers, you'll craft menus that dazzle,
uphold our quality benchmarks, and boost profitability. Your role will also
entail setting and reinforcing operational standards, ensuring strict adherence
to hygiene and safety regulations for the utmost cleanliness and food safety.
You'll build, mentor, and motivate a team of culinary and service experts,
fostering a culture of excellence and collaboration where everyone strives for
continuous improvement.

Your strategic prowess will shine as you drive revenue growth through smart
pricing strategies, efficient cost management, and innovative sales and
marketing endeavours. By nurturing partnerships with local suppliers and
artisans, you'll infuse our offerings with the finest ingredients, enriching
our culinary repertoire. Remaining attuned to industry shifts, customer
preferences, and competitor dynamics, you'll leverage insights to constantly
refine the guest experience and maintain our competitive edge.

Benefits

• Collaborative and empowering team
  dynamics.
• Pathways for promotions and growth within
  the brand.
• Recognition and Rewards Program.
• Access to an array of discounts via our
  Benefits Platform.
• Comprehensive training through Certified
  Classroom and E-Learnings.
• 28 holidays annually, inclusive of 8 bank
  holidays. Additional holidays post 2-year tenure.
• Health incentives: Cash-back on optical,
  dental, chiropractic, and physio services.
• Concession on gym memberships.
• Nutritious meals provided during shifts.
• Complimentary dry-cleaning service for
  uniforms.
• Inclusive pension schemes

Key
Responsibilities

Promotes
The Montcalm Marble Arch to becoming a recognised culinary destination by
creating memorable guest experiences through artistry and uncompromised passion
for excellence.

• Participate in the
  preparation of the annual departmental operating budget and financial plans.
  Monitor budget and control expenses with a focus on food, beverage, and labour
  costs.
• In partnership with
  other department heads, identify additional sales opportunities to enhance
  revenue. Drive promotions that deliver great dining experiences for our guests.
• Ensure all credit and
  financial transactions are handled in a secure manner.
• Direct day-to-day
  staffing requirements, plan and assign work, and establish performance and
  development goals for team members. Provide mentoring, coaching and regular
  feedback to help manage conflict and improve team member performance.
• Educate and train all
  team members in compliance with governmental regulations. Ensure staff is
  properly trained in quality and service standards and has the tools and
  equipment to carry out job duties.
• Promote teamwork and
  quality service through daily communication and coordination with other
  departments.
• Ensure that all food
  and beverage facilities and equipment are cleaned, vacuumed, and properly
  stocked according to anticipated business volume. Notify engineering
  immediately of any maintenance and repair needs.
• Establish and achieve
  quality and guest satisfaction goals. Respond in a courteous and prompt manner
  to all guest questions, complaints and/or requests to ensure a high level of
  guest satisfaction.
• Solicit guest feedback
  to improve food and presentation quality.
• Analyse guest insights
  to identify and meet customer expectations and build on guest loyalty.
• Interact with guests to ensure expectations are being met.
• Manage local food and
  beverage marketing programmes for the hotel; participate in and maintain
  system-wide food and beverage marketing programmes and promotions. Monitor
  local competitors and industry trends.
• Ensure the security and
  proper storage of food and beverage products, inventory and equipment, and
  replenish supplies in a timely and efficient manner while minimising waste.
• Ensure that all menu
  items are prepared and presented according to established recipes and
  standards.
• Adhere to governmental
  regulations as well as hotel or company policies and procedures.
• Perform other duties as
  assigned.

Essential Qualifications &
Attributes

• Passion for delivering exceptional culinary service experiences
  to diverse clientele.
• A degree qualified, preferably in Hospitality.
• Minimum 3 - 5 year's experience in a similar position ideally
  in 5 Star property Hotel. With a track record of driving operational excellence
  and delivering exceptional guest satisfaction.
• Should possess prior experience working
  in restaurants with a focus on Mediterranean cuisine.
• Comprehensive understanding of culinary
  principles, food trends, and industry best practices, with the ability to
  translate insights into innovative F&B concepts and offerings.
• Strong leadership and interpersonal
  skills, with the ability to inspire and motivate teams, build strong
  relationships, and foster a positive work environment.
• Excellent financial acumen, with a
  demonstrated ability to develop and manage budgets, analyse financial data, and
  drive revenue growth and profitability.
• Exceptional communication and
  organisational skills, with the ability to effectively multitask, prioritize
  workload, and adapt to changing priorities in a fast-paced environment.
• Proficiency in Microsoft Office suite
  and, payroll (Fourth) and F&B management software.
• Flexible schedule, including evenings,
  weekends, and holidays, as required by business needs.

Eligibility

Candidates
must be authorised to live and work in the UK. Currently, visa sponsorship is
not available for this role.

Equal Opportunity Employer

At Montcalm
Collection, diversity and inclusion aren't just buzzwords. We genuinely value
the unique perspectives each individual brings, regardless of gender,
ethnicity, age, disability, or background. Our culture thrives on mutual
respect, and we are dedicated to providing a workplace free from discrimination
and prejudice.

Should this
role resonate with your aspirations, please apply. If not shortlisted, we
encourage you to explore other opportunities with us, either now or in the
future.

Note: If you do not hear from us within 14 days, kindly consider your
application as not shortlisted for this particular role.