Custody Detention Officer

2 weeks ago

Lincoln, Lincolnshire, United Kingdom Mitie Full time

The next ITC course is due to start on the 4th September you will be expected to complete National police vetting prior to starting the role.
Are you interested in working within the criminal justice system? in a core role supporting the police?

Do you have the ability to work in a niche and sometimes challenging environment?

Do you have the strength to work with vulnerable people?


We are looking for people
who want to make a difference working alongside the Police in custody suites, caring for detainees - From supporting them during the time spent in custody, completing forensic samples, working with other agencies to support and help with detainees rehabilitation.

Previous experience working within the police/security/armed forces would be beneficial. but we'll train you in full on an Initial Training Course even without previous experience.

A little more about the role
The custody suites can be an energetic place to work, with no two shifts the same. Whilst detained, we provide individuals with all their physical, mental healthcare and wellbeing needs.

As well has escorting detainees, making recorded observations as per their individual plan, you'll work with colleagues and the Police to deal with any detainee that is a risk of harming themselves.

Mitie Care & Custody is the market-leader in outsourced Police services in the UK.

Our philosophy is all about delivering the Exceptional Every Day to the people in our care whilst providing you training, development, and career opportunities:
and that can often mean valued experience if you want to eventually join the Police force.

Wages and Benefits

  • Salary of £23,869.69 on a 4shift _on_ (2 days, 2 nights) then 4shift _off_ pattern, scheduled for 2 years ahead so you can plan your life. (Averages 42 hours per week).
You'll qualify for a Blue Light card and associated shopping and leisure discounts.

And if that is not enough, there is also the Mitie MiDeals:
another discount scheme with over 3000 offers available from your favourite retailers, leisure and utilities companies.

Health and wellbeing benefits:
We have a Virtual GP service to get ahead on appointments, and Employee Assistance Programme for any financial, relationship or mental health issues

The Mitie Choices programme provides the opportunity to purchase extra Holiday Entitlement, Dental Insurance, Health cash plans, critical illness cover, and discounted gym membership as well as a Cycle to work scheme

Plus Share investment schemes, including Save-as-Earn (SAYE) and a

Share Incentive Plan:
A free share for every pair

The Mitie Stars programme provides voucher awards for exceptional performance: recognition across the company and bonuses running to hundreds of pounds (thousands when judged to be the best Mitie Stars)

You refer a colleague who successfully join us? That's £150 each time

Opportunities for growth:


We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect.


  • Opportunities to progress to Senior Custody Detention Officer, where you'll manage sizeable teams
You'll be working in a small team alongside

Police Officers:
whilst also having the support of experienced Senior Custody Detention Officers to learn from.

What are the minimum requirements?

  • Previous Police/Security/forces experience would be beneficial
  • You'll just need a reasonable level of spoken and written English and basic numeracy
  • Full valid driving licence.
  • Lived in the UK for a minimum of 3 years.
  • Have valid British passport/ settled status.

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