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Finance Administrator

3 months ago

Birmingham, Birmingham, United Kingdom Integral UK Full time

Service Administration Support (Billing Team)

  • Generate Customer invoices following completion of planned maintenance, emergency callout and quoted remedial works visits.
  • Supporting the billing process for various national service contracts, updating Customer portals including Verisae.
  • Sending invoices to Customer, where required, including copies of engineer's reports.
  • Actioning all Customer queries and requests in a timely manner, including billing queries, escalating as required.
  • Review Work in Progress (WIP) reports, identify issues with missed billing, incorrect costs, overspends, incorrect forecast values, missing data etc, correcting as necessary.
  • Liaising efficiently with Customers, Service Engineers and the wider H&K Team.
  • Developing and maintaining knowledge of all relevant IT systems.
  • General office administration duties, as required by the business.
  • Ensuring adherence to all Company Policies & Procedures.
Knowledge & experience within the sprinkler industry would be desirable, although experience in a related engineering our service delivery field would also be considered