IT Communications Support Specialist

2 weeks ago


Egham, Surrey, United Kingdom Sanderson Recruitment Plc Full time
Job Description

Job Title: IT Communications Support Specialist

Are you passionate about IT support and ready to join a dynamic team? Our client is seeking an IT specialist to provide on-site support, remote assistance, and installation services.

This opportunity is perfect for individuals dedicated to establishing a long-term career and seeking growth within a rapidly evolving company.

**Qualifications:**

  • Experience in IT support roles such as 1st line, 2nd line, service desk, desktop support, and mobile support.

Responsibilities:

  • Act as the primary point of contact for all IT support requests and inquiries.
  • Install, configure, and maintain software and hardware components for computer and network systems.
  • Efficiently diagnose and troubleshoot software and hardware issues.
  • Replace damaged computer and network components as needed.
  • Provide support for various devices including computers, smartphones, tablets, printers, and network devices.
  • Keep the ticketing system updated with all notes, progress, and necessary actions.
  • Foster a strong customer focus to ensure high levels of client satisfaction.

If you are excited about IT support and enjoy working in a dynamic, customer-centric environment, we invite you to apply and be part of a team that prioritizes innovation, professional development, and exceptional service delivery.

Please be aware that this role includes travel to offer on-site support at different customer locations.


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