Client Services Representative

2 weeks ago

Egham, Surrey, United Kingdom Gartner Full time

*Based in Egham, UK*

About This Role

Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects and vendors to coordinate requests with Gartner Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive.

In the role of RES Specialist, you will act as a liaison between internal and external Clients and the Gartner Expert community to problem solve around our clients most pressing technology and business-related questions and problems.

What you'll do

Provide research and resources to business leaders to help improve their businesses Read industry research and develop understanding of complex topics Provide executive level customer service Build strong working relationships with the Gartner Research & Advisory Expert community and receive unlimited access to all Gartner research content

What you'll need

Bachelor's degree or equivalent preferred. Strong time management and organizational skills Analytical mindset Great written and verbal communication skills Ability to use English at a high business level (Speaking, reading, writing)

Who you are

Technologically savvy: able to quickly learn new systems and tools Positive attitude towards KPIs and targets Strong interest in business and technology along with a willingness to learn

What We Offer

An upbeat, positive and collaborative working environment Opportunity to develop your career in a world's leading IT Research and Advisory Company which is facing incredible growth. Competitive compensation and performance based bonus structure A first class training program.

#earlycareers #LI-Hybrid

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to .

Job Requisition ID:88686

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link:

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

  • Customer Service Representative

    2 weeks ago

    Egham, Surrey, United Kingdom Future Electronics Full time

    Looking for a challenging new role and career development as a;CUSTOMER SERVICE REPRESENTATIVEThen Future Electronics wants to hear from you We are currently looking to employ a Customer Service Representative to join our EMEA team at our Head Quarters in Egham, Surrey.We know our employees are what make us great, that's why we constantly develop and...

  • Manufacturer Services Representative

    2 weeks ago

    Egham, Surrey, United Kingdom Future Electronics Full time

    Looking for a challenging new role and career development as a; MANUFACTURER SERVICES REPRESENTATIVEThen Future Electronics wants to hear from you We are currently looking to employ a Manufacturer Services Representative to join our EMEA team at our Office in Egham.We know our employees are what make us great, that's why we constantly develop and motivate...

  • Client Success

    1 week ago

    Egham, Surrey, United Kingdom Gartner Full time

    About the role: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most...

  • Client Success Partner

    1 week ago

    Egham, Surrey, United Kingdom Gartner Full time

    Description:Client Success Partner - Supply ChainEgham OR BarcelonaAbout the role:The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They...

  • Client Success Opportunities

    1 week ago

    Egham, Surrey, United Kingdom Gartner Full time

    About the role: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most...

  • Customer Service

    2 weeks ago

    Egham, Surrey, United Kingdom Cantello Tayler Recruitment Full time

    Customer Service AgentCantello Tayler Recruitment are currently recruiting for a Customer Service Agent to join our client based in Egham.The successful Customer Service Agent will be responsible for:Being point of contact to meet communication needs of key international customers Managing and taking ownership of cases throughout their lifecycle and through...

  • Technology Marketing Manager

    4 weeks ago

    Egham, Surrey, United Kingdom MicroTECH Global Ltd Full time

    Our client are a globally recognisable consumer electronics brand - a household name producing some of the best technology around. Part of their portfolio includes the design and manufacture of TVs - new developments in consumer TV technology are increasingly leading the evolution of the creation and distribution of audio/video across broadcast and streaming...

  • Sr. Director, Analyst, CRM Customer Engagement Center and Digital Service Platforms

    1 week ago

    Egham, Surrey, United Kingdom Gartner Full time

    Senior Director Analyst, CRM Customer Engagement Center and Digital Service PlatformsAbout the Role:We are seeking a Senior Research Director specialized in CRM Customer Engagement Center and Digital Customer Service platforms to join our Customer Service and Support Technology research team. The ideal candidate should have in-depth knowledge of CRM Customer...

  • Service Manager

    2 weeks ago

    Egham, Surrey, United Kingdom XBP Europe Full time

    Direct message the job poster from XBP Europe Talent Acquisition (EMEA) at Exela Technologies/ XBP Europe XBP Europe is an innovative, future-oriented provider of invoice and payment solutions. With a presence across EMEA, we have our own technologies and services and can draw on decades of industry-relevant experience. Invoices and payment processes are...

  • Controller Security Control Room

    2 weeks ago

    Egham, Surrey, United Kingdom PREMIER SERVICES Full time

    We are looking for a Control Room Operative for our 24 hours manned security control room.General Control Room duties are, but not limited to:Receive and monitor all incoming/outgoing phone calls. Maintain a log of all activities and action all requests for alarm attendance to our clients' properties. Liaise with our customers and escalate call information...

  • Customer Service Advisor

    1 week ago

    Egham, Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Advisor, Perm, Egham, Office Based, £23K to £25K PA + Excellent Benefits.Your new companyThis is an amazing opportunity to join an organisation who have an outstanding reputation in their market sector. Your new employer will be a marketing leading organisation who are going through an extend period of growth and development.**Your new...

  • Customer Service Agent

    2 weeks ago

    Egham, Surrey, United Kingdom Prospero Integrated Full time

    Customer Service Agent Required: Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Customer Service Agent.If you are a Customer Service Agent, please do read on:Key ResponsibilitiesSingle point of contact to meet the communication needs of key international customers.Management and ownership of cases throughout...

  • Technology Services Manager

    2 weeks ago

    Egham, Surrey, United Kingdom XBP Europe Full time

    XBP Europe is a forward-thinking provider of invoice and payment solutions. With a presence in EMEA, we utilize advanced technologies and extensive industry experience to streamline invoice and payment processes. Our innovative approach combines physical documents, digital data, and instant messaging to optimize workflows and enhance transaction efficiency....

  • Technology Services Manager

    2 weeks ago

    Egham, Surrey, United Kingdom XBP Europe Full time

    XBP Europe is an innovative, future-oriented provider of invoice and payment solutions. With a presence across EMEA, we have our own technologies and services and can draw on decades of industry-relevant experience.Invoices and payment processes are increasingly cross-media and paperless. This is where XBP Europe comes into play. Our offerings enable...

  • Technology Services Manager

    2 weeks ago

    Egham, Surrey, United Kingdom XBP Europe Full time

    XBP Europe is an innovative, future-oriented provider of invoice and payment solutions. With a presence across EMEA, we have our own technologies and services and can draw on decades of industry-relevant experience.Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Invoices and...

  • Procurement Administrator

    2 weeks ago

    Egham, Surrey, United Kingdom proAV Limited Full time

    About The Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a Procurement Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for supporting the buyer and PM (client) with the...

  • Administrator/Procurement Coordinator

    2 weeks ago

    Egham, Surrey, United Kingdom proAV Ltd Full time

    Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a Procurement Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for the administration of emails and enquiries within the Procurement...

  • Audio Visual Project Manager

    4 weeks ago

    Egham, Surrey, United Kingdom proAV Ltd Full time

    Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable...

  • Sales Support Administrator

    4 weeks ago

    Egham, Surrey, United Kingdom proAV Ltd Full time

    Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Sales Support Administrator to be a key part of our client direct Sales team, representing proAV, to provide sales administration support to commercial manager. This is...

  • Sales and Support Administrator

    2 weeks ago

    Egham, Surrey, United Kingdom proAV Limited Full time

    proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for an experienced Sales Support Administrator to be a key part of our client direct Sales team, representing proAV, to provide sales administration support to commercial manager.This is an exciting...