Care Co-ordinator

2 weeks ago


Sheffield, Sheffield, United Kingdom Optimum Healthcare Full time

Optimum Healthcare is a GOOD rated CQC home care provider in Sheffield helping our service users to stay as independent as possible within the comfort of their own homes.

We cover the areas of Ecclesfield, New Parson Cross, Colley, Genoside, Fox Hill, Southey Green, Old Parsons Cross, Shiregreen)

An exciting and challenging opportunity has arisen for a Care Coordinator.

About the Role
Duties will include

  • Compiling rotas for care workers
  • Assigning care workers to service users, whilst working within our standards
  • Understanding, organising and recording the availability of all new care workers
  • Working closely and communicating with other members of the team, professional bodies and family members to ensure the highest quality of care
  • Managing customer visits and arranging reviews and quality checks
  • Accepting, allocating and processing referrals for new care packages
  • Accepting and processing changes and amendments to existing care packages
  • Managing customer visits and arranging reviews and quality checks
  • Monitoring quality through ECM records and weekly KPI reports
  • In emergency situations care
- coordinators will need to cover service user calls to ensure continuity of care.

About our Care Coordinator

Essential qualities:

  • Strong I.T. skills
  • Excellent communication and customer service skills
  • Experience of managing a busy work load
  • Ability to work autonomously and be able to analyse a situation and take decisive action in a timely manner
  • Ability to prioritise tasks
  • Ability to remain calm under pressure

Desirable:

  • Care sector experience
  • Call centre experience
  • Administrative experience

Job Types:
Full-time, Permanent

Salary:
£22,500.00 per year

Benefits:

  • Company pension
  • Onsite parking
  • Referral programme
  • Store discounts


Schedule: Day shift
Licence/Certification:

  • Educated to a minimum Level 3 in Health and Social care and be willing to taken on extra trainings
  • Driving license Mandatory

Job Types:
Part-time, Permanent, Zero hours contract

Part-time hours: 37.5 per week

Salary:
From £22,500.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Flexitime
  • Referral programme

Schedule:

  • Flexitime

Ability to commute/relocate:

  • SHEFFIELD: reliably commute or plan to relocate before starting work (required)

Experience:

- providing care: 1 year (required)

Work Location:
One location
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