Customer After Sales and Installation Team Coordinator
1 week ago
About the job
We are seeking a motivated and experienced Customer After Sales and Installation Team Coordinator to join our UK team. This role is pivotal in ensuring the smooth and efficient coordination of after-sales support and installation services for our clients. The ideal candidate will be a dynamic, customer-focused individual who excels in a fast-paced environment and is committed to delivering exceptional service.
Your tasks
Coordinate and oversee the scheduling and execution of installation and after-sales service activities, ensuring they are completed in a timely and professional manner Act as the primary liaison between customers, service technicians, and internal teams to ensure clear communication and resolution of any issues. Develop and implement processes and procedures to enhance service delivery efficiency and customer satisfaction. Manage and maintain accurate records of installations, service interventions, and customer interactions in the CRM system. Handle customer inquiries and complaints with professionalism, ensuring all issues are resolved to the customer's satisfaction. Work closely with the sales and product teams to ensure a seamless transition from sale to installation and after-sales support.Requirements
Proven experience in a coordination role within a customer service, after-sales support, or technical service environment. Excellent organizational skills with the ability to manage multiple tasks simultaneously and meet tight deadlines. Strong communication and interpersonal skills, with the ability to effectively communicate with customers, technicians, and team members at all levels. A commitment to providing exceptional customer service and a willingness to go above and beyond to meet customer needs. Please submit your CV and a cover letter explaining why you are the perfect fit for the Customer After Sales and Installation Team Coordinator role at Franke Coffee Systems UK to our career's portal. We look forward to hearing how you can contribute to our team and enhance our customers' experiences.What we offer you
25 days annual leave. Salary Sacrifice Pension Scheme. EAP program with assisted benefits. Free car parking.-
Sales Coordinator
1 week ago
St Albans, Hertfordshire, United Kingdom Pertemps Hemel Hempstead Full timeExcellent opportunity for a Pro-active, efficient, outgoing Sales Coordinator with strong interpersonal/communication skills to join this well -established very friendly Timber Merchants situated in St Albans HertfordshireOverviewTo provide administrative support to the regional team in the management of customer and supplier orderbooks. To work closely with...
-
Customer Coordinator
1 week ago
St Albans, Hertfordshire, United Kingdom Eclipse Recruitment (Hemel) Limited Full timeA Customer Coordinator is required for an employer based in St Albans.Excellent benefits include regular salary reviews, overtime bonus, 25 days annual leave plus Bank Holidays, Death in Service x 3 of your salary, Pension and free parking on site.A starting salary of 28-29k is on offer for the Customer Coordinator with up to 3.6k on top in overtime...
-
Customer Service Coordinator
1 week ago
St Albans, Hertfordshire, United Kingdom ABC Fencing Limited Full timeTitle:Operations Coordinator**Reports to: Operations ManagerBased: Office-Based (St Albans)Primary Duties: Planning of new installation jobs 6 weeks in advance; confirming delivery dates of materials and start dates with clients. Liaising firsthand with clients and suppliers. Procurement of materials & fixings along with confirming accurate delivery date(s)...
-
Coordinator - Process Automation
1 week ago
St Albans, Hertfordshire, United Kingdom SICK UK (Ltd) Full timeAbout usWe are innovative, agile, rewarding and our goal is to invest in our employees and create a fun work hard play hard ethic.Our work environment includes: Workfromhome days Growth opportunitiesNOW RECRUITINGCoordinator - Process AutomationOverview Reporting toWe are looking for a dedicated and dynamic individual to join our Process Manager - Process...
-
Despatch Coordinator
1 week ago
St Albans, Hertfordshire, United Kingdom Premier Work Support Full timeThis is a great opportunity to join a leading luxury retail and e-commerce business based in their St Albans showroom as a permanent Despatch Coordinator.Your role will be to manage the showroom Order Book to delivery. Co-ordinate deliveries dates with clients after order has been placed and deal with all delivery issues that may arise.Along with: To...
-
Despatch Coordinator
1 week ago
St Albans, Hertfordshire, United Kingdom Premier Work Support Full timeThis is a great opportunity to join a leading luxury retail and e-commerce business based in their St Albans showroom as a permanent Despatch Coordinator.Your role will be to manage the showroom Order Book to delivery. Co-ordinate deliveries dates with clients after order has been placed. Deal with all delivery issues that may arise To coordinate the...
-
Despatch Coordinator
1 week ago
St Albans, Hertfordshire, United Kingdom Crossways Recruitment Ltd Full time09:00 - 17:30 - Monday to Friday (1 Saturday when needed)£24K to £25k doeSt AlbansThe roles main objective is to manage the order book from order to delivery and deal with any queries throughout this process. To coordinate the delivery of goods once order has been placed Liaise and coordinator with the consultant if necessary Contact the client once the...
-
Customer Service Administrator
1 week ago
St Albans, Hertfordshire, United Kingdom Red Door Recruitment Limited Full timeAn ambitious, dynamic, company who are based minutes from the town centre are looking for a Customer Service Administrator to join their team. Branding is at the heart of everything they do, and they have a lot of fun along the wayThey have a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment.This is an exciting...
-
Sales Associate
1 week ago
St Albans, Hertfordshire, United Kingdom CCP Full timeSales AssociateABOUT THE POSITIONCCP Are looking for motivated, people's person and who has the right attitude Sales Associate to join the existing Financial Sales team. The responsibilities will be making initial contact with new clients as well as contacting existing clients. This positionis too help the clients work through the system and provide...
-
Customer Service Advisor
1 week ago
St Albans, Hertfordshire, United Kingdom Skechers Full time £26,000Skechers Customer Service Representative - Join our team!As a Customer Service Representative, you will manage various retail accounts stocking Skechers footwear. Your responsibilities include:Liaising with customers daily to resolve queries and take sales ordersKeying orders for delivery and coordinating with the warehouseUpdating the Sales team on...
-
Customer Assistant
1 month ago
St Albans, Hertfordshire, United Kingdom Marks and Spencer Full timeSummaryCustomer Assistant - London ColneyWork Pattern Wed Fri Sat All the detailsWork Pattern Wednesday Friday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...
-
Customer Assistant
3 days ago
St Albans, Hertfordshire, United Kingdom Marks and Spencer Full timeSummaryCustomer Assistant Operation - London Conley Hours: Sun Thu Fri All the detailsHours: Sun Thu Fri Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...
-
Customer Assistant
2 months ago
St Albans, Hertfordshire, United Kingdom Marks and Spencer Full timeSummaryCustomer Assistant - St AlbansHours: Week-1Thurs: Fri: Sat: Week-2Tues: Fri: Sat: All the detailsHours:Week-1Thurs: Fri: Sat: Week-2Tues: Fri: Sat: Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the...
-
Customer Assistant
4 weeks ago
St Albans, Hertfordshire, United Kingdom Marks and Spencer Full timeSummaryCustomer Assistant - St AlbansHours: Week-1Thurs: Fri: Sat: Week-2Tues: Fri: Sat: All the detailsHours:Week-1Thurs: Fri: Sat: Week-2Tues: Fri: Sat: Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the...
-
Field Installation Engineer
4 weeks ago
St Albans, Hertfordshire, United Kingdom MRG TECHNICAL RECRUITMENT LTD Full timeDo you have experience in mechanical installation or industrial fit-outs? Are you looking for the chance to become electrically qualified? An excellent opportunity is on offer for someone looking to join a globally renowned business, which will offer you an unrivaled amount of training, development, and progression. They will also provide you with the...
-
Field Installation Engineer
2 months ago
St Albans, Hertfordshire, United Kingdom MRG TECHNICAL RECRUITMENT LTD Full timeDo you have experience in mechanical installation or industrial fit-outs? Are you looking for the chance to become electrically qualified? An excellent opportunity is on offer for someone looking to join a globally renowned business, which will offer you an unrivaled amount of training, development, and progression. They will also provide you with the...
-
Visual & Marketing Coordinator
1 week ago
St Albans, Hertfordshire, United Kingdom Skechers Full timeCompany DescriptionAbout SkechersA multi-billion-dollar, award-winning global brand, Skechers designs and develops lifestyle and performance product known for style, innovation, quality and comfort.With international business representing more than half of its total sales, Skechers has product available in more than 170 countries and significant...
-
Junior Data Coordinator
1 week ago
St Albans, Hertfordshire, United Kingdom Skechers Full timeCompany DescriptionSkechers, Headquartered in Southern California is a Comfort Technology Company that has spent more than 30 years helping people everywhere look and feel good.From our diverse footwear, we also offer a growing range of apparel and accessories. Developing comfort technologies is at the foundation of all that we do; delivering stylish,...
-
Delivery Driver/appiance Installer
1 week ago
St Albans, Hertfordshire, United Kingdom Glotech Full timeDelivery driver and installer requiredDelivering and installing freestanding and built in appliances.Must have a full driving licenceGood practical skills are important with previous practical experience either in a similar trade, DIY, or similar.CompetenciesGood geographical knowledge of the areaGood practical experience with basic electrical and plumbing...
-
Industry Sales Specialist
1 week ago
St Albans, Hertfordshire, United Kingdom Sick UK Full timeSICK is a world-leading supplier of industrial sensors. Founded in 1946 by Dr Erwin Sick in Freiburg, Germany, it is a technology and market leader with a global presence of over 50 subsidiaries and associated companies. However, SICK delivers more than just products. We provide customers with intelligent solutions and services tailored to their needs.Like...