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Despatch Coordinator

3 months ago


St Albans, Hertfordshire, United Kingdom Crossways Recruitment Ltd Full time
09:00 - 17:30 - Monday to Friday (1 Saturday when needed)

£24K to £25k doe

St Albans


The roles main objective is to manage the order book from order to delivery and deal with any queries throughout this process.


  • To coordinate the delivery of goods once order has been placed
  • Liaise and coordinator with the consultant if necessary
  • Contact the client once the order is placed
  • Ensure client is fully updated throughout the order process until completion
  • Coordinate with client with all delivery dates etc
  • Process payments where necessary in accordance with company procedures
  • Notepads to be completed and delivery dates booked
  • Manage all Purchase Orders issues and Confirmation dates
  • Proactive communication with the client updating on progress when required
  • Daily checks on My Active Documents to ensure that all new orders are dealt with, and existing deliveries are correct and running smoothly
  • Liaise with Sales Consultants to highlight any issues that are deemed non
- delivery issues

  • Customer Service Experience
  • Good communication skills
  • Good team player
  • Be able to multitask
  • Computer literate