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Accounts Receivable Team Member

3 months ago

Aberdeen, Aberdeen City, United Kingdom First Bus Full time

Job Title:
Accounts Receivable Team Member

Responsible to:
Accounts Receivable & Expenses Team Leader

Direct Reports:
None

Attitude & Behaviours
-
Demonstrate a proactive approach to health and safety.

  • Can report accurately.
  • Can analyse data accurately.
  • Takes accountability for their own actions.
  • Be positive and open towards ideas of others.
  • Appraises new ideas and provide alternative solutions.
  • Has awareness and works towards clear goals and targets for themselves / Team.
  • Effectively deals with difficult situations.
  • Interact with different teams/departments.
  • Fully participates in development opportunities.
  • Interested in delivering excellent customer service.
  • Produce service to quality required within time frame allocated.

Main Purpose

  • Participle in the daytoday operation of the Accounts Receivable function ensuring compliance with group procedures.
  • Assist the AR Team Leader in the development and implementation of continuous improvement to the Accounts Receivable process.
  • Assist AR Team Leader with the implementation of agreed process changes for the Accounts Receivable function within First Shared Services (FSS)
  • Build strong customer relationships, focusing on quality service within the team.

Core Responsibilities

  • Allocate payments made by BACS/cheques against relevant invoices.
  • Liaise with internal and external customers to resolve queries.
  • Raise invoices and credit notes
  • Investigate and clear unallocated cash promptly.
  • Maintain debtor accounts with up to date details.
  • Liaise with Banking Services regarding payments received.

Monthly:

  • Update month end aged debt spreadsheets in line with timetable.
  • Issue customer statements.

General:

  • Standardisation of processes/scope
  • Support in all areas of the Service Centre as & when required

Health and Safety at Work**:

  • Be responsible for taking all reasonable care for your own personal health and safety and that of your fellow employees by ensuring that:
  • Protective clothing and equipment is used properly at all times
  • Appropriate practices and procedures, relevant to the work in hand are always followed.
  • Cooperate with the company by observing all safety rules and complying with any measure introduced to ensure a safe and healthy working environment.
  • Ensure all staff receives appropriate health and safety training and that injury prevention is treated as high priority within all teams.

Company Role

  • Understand the Company's business objectives.
  • Work closely with all other team members to ensure that FSS is run effectively and efficiently and promote transfer of knowledge between all departments in FSS.
  • Ensure that the quality of the Company's Finance services is always of the highest standard.
  • Contribute to the overall achievement of the organisations aims and objective
    Other Duties

Other duties:


The post holder will be expected to undertake any task consistent with the post that may be required by the business.


_ Essential/Desirable_

QUALIFICATIONS/EXPERIENCE

  • A minimum of 6 months experience of credit control
  • Previous experience of SAP system D
  • Experience of working in a highvolume environment
  • Experience of working in the Service

PERSONAL SKILLS

  • Good planning and organising skills
  • Good problem solving and reconciling skills, including the analysis and interpretation of data with the capacity to devise and implement solutions
  • Effective communication skills (both verbal and written)
  • Strong interpersonal skills
  • Ability to meet tight deadlines
  • Adaptable / flexible approach
  • Ability to work on own initiative
  • Self motivated
  • Attention to detail

Rewards & Benefits

  • Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
  • We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
  • Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
  • Cycle to work scheme
  • 25 days' holiday + bank holidays
  • Pension scheme and chance to buy discounted First Group shares
  • Enhanced maternity / paternity pay
  • Flexible working
We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.