Data Center Customer Operations

1 week ago

Slough, Slough, United Kingdom Equinix Full time
Data Center Customer Operations

Equinix is the world's digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks.

Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments.

Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth.

Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.


Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers.

We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary
Do you have experience of installing, terminating and testing Cat5e and Cat6a cables within a datacentre environment? Are you a technician who has customer facing experience and wishes to be part of a passionate company that is rapidly growing and can offer plenty of opportunity?


We are looking for a Datacentre Technician to join a team that is at the core of our EQUINIX Operations department, where you will provide 7/24/365 support to the Datacentre and conduct circuit maintenance, installations and advanced testing
.



Responsibilities
Installations

  • Racks and stacks customer equipment
  • Installs customer equipment and cabinets
Queue Management

  • Figures out work priorities from the Siebel queue and ensures alignment to all commit times
Testing/Troubleshooting

  • Conducts carrier circuit testing
Cross Connects

  • Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper and intrabuilding cross connects
  • Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
  • Installs and test Data Center Link cross connects using Fluke and JDSU testers
Documentation/Reporting

  • You will maintain detailed written records of all work activity
Projects

  • Supports fulfillment of projects with direction from senior staff
Training

  • Finishes all assigned training in a timely manner
Customer Management

  • You will support customer happiness through timely and precise order execution


This is an opportunity, as a Technician, for you to leave your mark in an organisation that is growing quickly and still runs with a pioneer spirit.

Not forgetting of course, a competitive salary and extraordinary secondary benefits for you to enjoy.

Qualifications
Essential

  • You will have knowledge of the Datacentre environment
  • Experience in Customer Service, Operation Centres or Datacentres
  • Experience of Cat5e / Cat6a / Fibre Cabling techniques (Installation, Termination & Testing)
  • Previous ISP or Telco Background
  • You will need to be willing to work a shift rota that includes day and night shifts
Desirable

  • Extensive computer knowledge and familiarity (Windows NT, 2000 & XP).
  • Good knowledge of network protocols such as TCP/ IP
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

  • Data Center Customer Operations

    1 month ago

    Slough, Slough, United Kingdom Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Customer Operations

    4 weeks ago

    Slough, Slough, United Kingdom Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Customer Operations

    1 month ago

    Slough, Slough, United Kingdom Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Technical Operations Engineer

    1 week ago

    Slough, Slough, United Kingdom Cpl Life Sciences Full time

    Data Center Technical Operations EngineerRate: Up to £300 a day3 Month ContractOnsiteLocation: LondonKey Skills: Basic knowledge of Linux is an advantage.Job descriptionThis role is a unique opportunity to work in some of the most cutting edge data centers in the world and contribute to their operational excellence. Data centers are large-scale high-density...

  • Data Center Critical Facilities Iii

    1 week ago

    Slough, Slough, United Kingdom Equinix Full time

    Data Center Critical Facilities III Equinix is the world's digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...

  • Data Center Critical Facilities III

    2 days ago

    Slough, Slough, United Kingdom Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Technician

    1 week ago

    Slough, Slough, United Kingdom CBRE Full time

    Job Title: Data Centre Shift TechnicianBusiness Sector: Data Centre SolutionsLocation: Slough, UKCOMPANY PROFILECBRE is a leading global real estate services company with a focus on meeting the commercial real estate needs of clients worldwide. Our goal is to become the top vertically integrated real estate service firm globally. We have a workforce of over...

  • Data Centre Facility Manager

    1 week ago

    Slough, Slough, United Kingdom Rackspace Full time

    Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on...

  • Strategic Operations Director

    1 week ago

    Slough, Slough, United Kingdom Equinix, Inc. Full time

    Who are we? Equinix is the world's digital infrastructure company, operating over 250 data centersacross the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with...

  • Data Centre Critical Facilities Technician

    1 week ago

    Slough, Slough, United Kingdom Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Data Centre Critical Facilities Technician

    1 week ago

    Slough, Slough, United Kingdom Iron Mountain Full time

    Data Centre Critical Facilities Technician Slough , United Kingdom Apply Now At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate...

  • Data Centre Critical Facilities Technician

    1 month ago

    Slough, Slough, United Kingdom Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Data Centre Critical Facilities Technician

    4 weeks ago

    Slough, Slough, United Kingdom Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Data Administrator

    1 week ago

    Slough, Slough, United Kingdom Data Spree GmbH Full time £16

    Job title : Data Administrator Location/remote : Slough/full time on site Contract length: 6 months Hours: mon-fri Pay rate: £16ph Randstad Enterprise, a global provider of Recruitment Process Outsourcing (RPO) and Managed Services Provider (MSP) solutions, is currently offering a highly desirable opportunity for a Data Administrator on a 7-month...

  • Data Center Engineer

    1 week ago

    Slough, Slough, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

    Who We AreCDS, a Hewlett Packard Enterprise companyis a wholly owned subsidiary ofHewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and...

  • Security Officer

    1 week ago

    Slough, Slough, United Kingdom NTT Global Data Centers EMEA GmbH Full time

    As a Security Officer you will be reporting to the Security Manager and will be part of our team of Security Officers for one of our Data Center in Slough. You will be responsible for ensuring the security of our Data Center sites, Clients, Visitors and NTT GDC EMEA colleagues by patrolling property; monitoring surveillance equipment; inspecting buildings,...

  • Data Centre Technician

    4 weeks ago

    Slough, Slough, United Kingdom TEKsystems Full time

    Description:Our Team is currently seeking a strong L2 Data Center Technician to support both company specific servers as well as servers onsite at customer data centers. The ideal candidate balances strong technical (Hardware, IT, and Cabling Management) skills, are highly analytical with superior attention-to-detail, self-motivated, and a positive, humble...

  • Data Centre Technician

    2 months ago

    Slough, Slough, United Kingdom TEKsystems Full time

    Description:Our Team is currently seeking a strong L2 Data Center Technician to support both company specific servers as well as servers onsite at customer data centers. The ideal candidate balances strong technical (Hardware, IT, and Cabling Management) skills, are highly analytical with superior attention-to-detail, self-motivated, and a positive, humble...

  • Data Centre Technician

    1 week ago

    Slough, Slough, United Kingdom Oracle Full time

    A British passport is required for this position to meet security clearance eligibility.Responsible for efficiently delivering technical support and installations, including break-fix tasks involving hardware, network, cabling, and rack deployments.Manage site planning, problem escalation, and installations in an Oracle Cloud Infrastructure (OCI)...

  • Manager, Capacity Engineer

    1 week ago

    Slough, Slough, United Kingdom Equinix Full time

    Who are we? Equinix is the world's digital infrastructure company, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with...