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Goods in and Returns Administrator

3 months ago

Hoddesdon, Hertfordshire, United Kingdom Davroc Full time

ABOUT US
As an independent, family run distributor of bathrooms, we are exactly that, free from external pressures.

Our passion for world class bathrooms along with our strong family values are at the core of everything that we do and have been doing for over 40 years.

Our goal is to offer beautifully designed, quality, world-class bathroom products with the service to match.

Through both our distribution and manufacturing businesses, we aim to inspire and reinvent the bathroom as the primary source of sanctuary and calm in the home.


ROLE OUTLINED


You will be responsible for managing the system receipting of all incoming goods into the warehouse which requires a meticulous approach.

In addition, you will be responsible for liaising with suppliers in relation to delivery timelines and raising any queries with regard to purchased stock.

This role also works in conjunction with the Returns department and you will be responsible for maintaining absence cover.

MAIN RESPONSIBILITIES

  • Responsible for the receipt of onsite delivery of products.
  • Ensure all relevant system bookings are updated with the required input to reflect current status.
  • Manage suppliers with regard to booking in delivery timeslots.
  • Maintaining quality control on goods in, recording damaged and missing stock and following through with suppliers for resolution.
  • To manage the daily stock adjustments process and update systems.
  • Liaise with suppliers with regard to faulty product and to organise for them to be on site, minimum monthly to review faulty products and agree status.
  • To assist with resolving any stock discrepancies.
  • Ensure mistakes, inaccuracies and discrepancies are highlighted as they occur to facilitate a resolution.
  • Contribute to the identification of opportunities for continuous improvement of systems, processes, practices and productivity.
  • To work closely with the Returns Administrator to understand processes and procedures and to assist whenever required, including absence cover.
  • Manage calls, written and verbal correspondence in an efficient and timely manner.
  • Handle all requests and queries appropriately.
  • Maintain a clean, organised and safe working environment.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

  • Ability to create working relationships with customers, suppliers and Company internal departments.
  • A good team player who is able to work along as well as contributing to the overall success of the team.
  • Positive and professional approach.
  • Outstanding teamwork, communication and arbitration abilities.
  • Excellent written skills.
  • Positive, selfmotivated and professional approach.
  • Determination and drive for results.
  • Ability to multitask.


In addition to the responsibilities listed, the jobholder is required to perform other duties assigned by a Director/Line Manager, from time to time.

However, such other duties must be reasonable in relation to the employee's skills and ability.

APPLY NOW

  • We work hard to make sure that Davroc is a positive and happy place to work. We believe everyone should be treated with respect regardless of their background and we are committed to the elimination of discrimination. All aspects of employment will be based on merit, competence, performance, and business needs. Qualified applicants will receive consideration for employment without regard to gender, race, class, economic status, ethnic background, sex, genderidentity, sexual orientation, age, political beliefs, disability, veteran status, or marital status._
We encourage all qualified applicants to apply.

Job Types:
Full-time, Permanent

Pay:
£25,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Life insurance
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Application question(s):

  • What business software programs do you have experience with?
  • Do you have experience working within a Goods-In environment?

Experience:

- administration/warehouse: 3 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Expected start date: 27/05/2024