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Team Leader
3 months ago
Salary:
£(Apply online only) per day
Temporary
Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.
The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.Leading in reviewing Stage 1 complaints that have turned into Stage 2
- Investigating Stage 2 complaints
- Fact finding on why complaints have escalated
- Liaising with the complaints team and the contractor
- Excellent knowledge of Stage 1 and 2 complaints
- Car driver
