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Delivery Manager

3 months ago

London, Greater London, United Kingdom Datatonic Ltd. Full time

As Google Cloud's premier partner in AI, we provide world-class businesses with cutting-edge data solutions in the cloud. We help clients take leading technology to the limits by combining our expertise in machine learning, data engineering, and analytics. With Google Cloud Platform as our foundation, we help businesses future-proof their solutions, deepen their understanding of consumers, increase competitive advantage and unlock operational efficiencies.

THE ROLE

As a Delivery Manager, you'll assist with the successful delivery of the company's projects across AI, Analytics and Engineering on Google Cloud for our customers. This position will suit a passionate Agile advocate with proven experience in a delivery or project manager role managing the full delivery cycle.

Your responsibilities will include:

  • Manage project execution and delivery, scope, resourcing & staffing, reports and communication, issues and resolutions, project financials, and customer satisfaction - to ensure joint success for the customer and Datatonic.
  • Ensure a high level of customer satisfaction across all projects by maintaining best-in-class project management and delivery standards.
  • Identify, apply and improve appropriate Agile delivery methodologies (Scrum, XP, Kanban, Scrumban etc.) and techniques, being mindful of clients' culture and operating environment.
  • Assess project performance and aim to maximize ROI by offering outstanding business value to our clients.
  • Identify obstacles and bring innovative ways to help the team to overcome them.
  • Manage communications with stakeholders, managing clients' expectations for deliverables, and implementing an effective project governance system.
  • Own project health, proactively identifying and managing project sentiment, financials and risk
  • Be an excellent facilitator by empowering the teams and paving the way for project success.
  • Contribute to process, operational efficiency and excellence - continually challenging and testing how we operate
  • Stakeholder engagement across internal and external stakeholders.
  • Act as a change agent to ensure successful project outcomes
  • Financial management of projects including budgets, margins and profit/loss
  • RAG/RAID management across projects being maintained

Requirements

  • Project management/delivery management experience, some of which within a management consultancy, SaaS provider or tech start-up.
  • Experiencing in delivering complex projects/programmes
  • Enterprise Good understanding of Agile and hybrid ways of working as well as fundamentals of Waterfall delivery
  • Agile Project Management, Prince2 or Scrum certification.
  • Experience with JIRA or similar ITS software.
  • Previous experience with data and/or analytics projects and/or public cloud.
  • Proven senior stakeholder management experience (client-side and internal).
  • A natural communicator with an engaging and considerate approach.
  • A supportive, committed, and empathetic attitude in the performance of daily duties.
  • Desire to join a diverse, multinational team of ML & AI enthusiasts.
  • Passion for innovative technological solutions.

Bonus points (but not essential):

  • Prior experience in start-up / scale-up.
  • Multi-lingual (especially but not limited to German, French, Portuguese and Spanish).
  • Cloud Certification e.g. Google CDL, AWS Solution Architect
  • Salesforce or CRM tool experience
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