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Telephone Adviser
2 weeks ago
v Do you have excellent communication skills and able to provide outstanding customer service in a call centre and front desk environment?
v Do you have the ability to efficiently handle phone calls and enquiries in a polite, professional and timely manner?
We are looking for committed and enthusiastic individuals to join our well-established Patient Contact team at our Medical Practice in Salisbury.
Our Patient Contact Advisor's provide and advise on healthcare information to patients by acting as the first point of contact by phone and/or face to face.
The ideal candidate will have had previous customer service experience (ideally in a medical environment, however this is not essential), will have experience working as part of a team and will have the ability to liaise with staff at all levels.
Applicants must have a friendly disposition, flexible approach and be adaptable to change.We work in a fast-paced environment, therefore the candidate must be a fast learner and confident and competent using IT software's.
This is a permanent position, and we have part-time or full-time hours available across Monday to Friday between the hours of 8am and 6.We offer 5 weeks annual leave (pro rata), a competitive salary and the chance to join or continue on in the NHS Pension Scheme.
net or post them in to our Fisherton House site (address above).24-Patient-Contact-Advisor-
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