Macos and Jamf IT Support Analyst

2 weeks ago


London, Greater London, United Kingdom Eligo Recruitment Full time

macOS and Jamf 2nd line IT Support Analyst
Established and successful creative agency based in London.

The role will be part office-based; part home-based, joining a friendly and established agency and team.


You are a macOS and Jamf IT support professional, ideally having provided 1st and 2nd line macOS and Jamf IT support within a creative environment.

As a macOS and Jamf IT support analyst you will have:

  • A good level of Mac OS and Windows OS knowledge
  • Some experience (a year) of O365 from an administrative point of view
  • Decent knowledge of supporting the Microsoft O365 software stack
  • Office
Ideally, as macOS IT support engineer you will also have:

  • Sharepoint or Confluence experience
  • JAMF usage
  • Usage of Adobe Creative apps
  • Knowledge of Windows Server (2012 and later)
  • Networking knowledge
  • Cyber security antivirus/malware support
As a macOS 2nd line IT support analyst you must be:

  • Pro-active in keeping up to date with new technology
  • Highly serviceminded and responsive in dealing with colleagues' needs
  • Good at communication prompt and proactive
  • Dedicated to excellent outcomes seeing even the smallest task through to successful completion
  • Thorough with excellent attention to detail
**Are you a macOS (formerly Mac OSX) or Linux focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac and Linux IT Technical recruitment consultancy specialising in macOS, Linux and multi-platform Mac/PC and LinuxIT support roles. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Linux or Mac IT support role. Anne Rooke - macOS and Linux Recruiter, - Specialist Mac and Linux Recruitment

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