Administration Assistant

1 week ago


Bristol, Bristol, United Kingdom North Bristol NHS Trust Full time

An exciting opportunity has arisen at the Bristol Centre for Enablement, within the Orthotics and Prosthetics team: full time 37.

5 hours


We are looking for an experienced, enthusiastic and motivated individual to join our well established team of administrators to deliver a high quality, patient focused service.


  • Input patient information onto the Orthotic & Prosthetic computerised database.
  • To take incoming phone calls from patients and other healthcare professionals.
  • To book appointments on to the database as required by the clinical team and patients, to reschedule appointments as required.
  • Open all post received by the service and undertake appropriate indicated action.
  • Log all new patients and referrals meeting the criteria onto the service database.
  • To follow internal processes to pass queries and referrals for triage to clinical and other professional staff within the department.
  • To take requests for repeat orders and equipment over the phones, logging on the database and passing to the relevant team for action.


Communicate with:
  • Clinical and other professional staff within the service to discuss issues arising from the logging process or other patient queries resulting from phone calls.
  • Patients, carers and Healthcare professionals by phone calls, and face to face at reception. To follow up queries arising from referrals to the service.
  • Provide support to the service by filing of paperwork and prepping of clinic notes.
  • Support aspects of the administration services to the service e.g. Phone cover for staff sickness, holiday and meal breaks.
  • To cover reception. To meet and greet patients that are arriving into the centre, booking them onto the system
  • To liaise with transport services as required over the phone or face to face when covering reception.


North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead.

We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities.

Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.


We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

This post is based at one of our offsite locations; the Bristol Centre for Enablement (BCE).

BCE is a regional enablement centre based at Patchway who provide a range of specialist disbaility equipment for patients across the South West.


  • Input patient information onto the Orthotic & Prosthetic computerised database.
  • To take incoming phone calls from patients and other healthcare professionals.
  • To book appointments on to the Computerised database as required by the clinical team and patients, to reschedule appointments as required.
  • Open all post received by the service and undertake appropriate indicated action.

This may involve:

  • Validation of new patient referrals to the service from General Practitioners, Consultants and other Health professionals.
  • Checking of the detail on new patient referral forms against the criteria agreed by the Health Trusts served by the service.
  • Log all new patients and referrals meeting the criteria onto the service database.
  • To follow internal processes to pass queries and referrals for triage to clinical and other professional staff within the department.
  • To take requests for repeat orders and equipment over the phones, logging on the database and passing to the relevant team for action.
  • Update details of clinic referrals onto the computerised database.


Communicate with:
  • Clinical and other professional staff within the service to discuss issues arising from the logging process or other patient queries resulting from phone calls.
  • Patients, carers and Healthcare professionals by phone calls, and face to face at reception. To follow up queries arising from referrals to the service.
  • Provide support to the service by filing of paperwork and prepping of clinic notes.
  • To record clinic outcomes on the database for school and satellite clinics.
  • Respond to any other service enquiries by telephone or visitors to the service.
  • Support aspects of the administration services to the service e.g. Phone cover for staff sickness, holiday and meal breaks.
  • To cover reception during periods of sickness, holidays and breaks. To meet and greet patients that are arriving into the centre, booking them onto the system
  • To liaise with transport services as required over the phone or face to face when covering reception.
  • Comply with the service requirements of the Disablement Services Centre Quality systems and the North Bristol NHS Trust Policies and procedures.


  • Bristol, Bristol, United Kingdom red recruitment Full time

    Red is recruiting for an Administration Assistant to join a South Gloucestershire based business, this business has provided electrical services to clients since it was established in 2004. This position not only provides training but also has an imminentstart date.This position is temporary with the opportunity to go permanent.Benefits and Package for an...


  • Bristol, Bristol, United Kingdom First Military Recruitment Full time

    MB32- Administrative AssistantLocation: Cribbs Causeway (Bristol)Salary: £23,000Working Hours: 8.30am - 5pm Mon to Thurs, 8.30am - 4.30pm on FridayFirst Military Recruitment are currently recruiting for an Administrative Assistant on behalf of our client based in Cribbs Causeway, Bristol. This is an excellent and exciting opportunity to join a rapidly...


  • Bristol, Bristol, United Kingdom Adecco Full time

    Administration Assistant Wanted - FishpondsPay Rate: £10.42phrHours: 9AM-5PM Monday-Friday (37.5 hours per week)Immediate StartTemporaryAdecco are currently recruiting for and administration assistant on behalf of our client based in Fishponds. Our client are looking for someone on a temporary ongoing basis to support their team with administration. This is...


  • Bristol, Bristol, United Kingdom Burgh Recruitment Ltd Full time

    **Administrative AssistantLocation: Bristol, BS32Salary: Highly CompetitiveHours: Part Time hours per week, Flexible)**Are you an enthusiastic Administrative Assistant eager for your next role? Could you fulfil a vital support function?You will be working as part of the team at a highly respected Appointed Representative of St. James's Place Plc. The company...


  • Bristol, Bristol, United Kingdom King Lifting Full time

    Job Title:Administration AssistantLocation:Avonmouth BS11Salary: competitive salary depending on experienceJob type: Full Time - Monday to Friday 8.00am to 5.30pmKing Lifting is a successful company providing crane hire, plant and machinery movement solutions from depots across the UK. We are proud of our family name and success within our industry.We are...


  • Bristol, Bristol, United Kingdom Churchill Service Solutions Full time

    Administration AssistantBased in Bristol office wiht flixible home working Clean environments make people happier_We Put People First so you can Deliver Outstanding ServiceWe are looking for an Administration Assitant to join our Environmental division. As Administration Assistant you will provide administration support to the operational team, carrying out...


  • Bristol, Bristol, United Kingdom Priory Surgery Full time

    Please see attached document in supporting documents Job Summary: The main responsibilities of the post-holder will be patient registrations and deductions, dealing with Out of Hours and NHS 111 incoming summaries, processing NHS Mail, scanning and coding documents to patients clinical records (including hospital correspondence and correspondence from other...


  • Bristol, Bristol, United Kingdom Douglas Scott Legal Recruitment Full time

    Administration Assistant -Real EstateInternational Law firmBristolA top50 International law firm are currently seeking a administration assistant to join their Real Estate team in their Bristol office.Relevant office-based administration experience (1-2 year in an admin role)Experience of working with document management/case management systemsConfident in...


  • Bristol, Bristol, United Kingdom Page Personnel - UK Full time

    Excellent Administration Assistant role with exceptional progression in Bristol A permanent job in Financial Services, offering up to £26,000About Our Client:Our client is a UK leading Wealth and Investment management firm, with this team's values based around ethical and sustainable investment. They are now looking for a Administration Assistant to join...


  • Bristol, Bristol, United Kingdom Moore Stephens Full time

    Administrative Assistant - Bristol OfficeRole: Administration AssistantSalary: CompetitiveHours: Part-Time - 20 hours per weekMoore are looking to recruit an administrative assistant to work with the partners in the business based in our Bristol office. As a firm of accountants, the individual will be responsible for handling confidential and sensitive...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleThe School of Physiology, Pharmacology & Neuroscience is looking to appoint an enthusiastic individual to provide administrative assistance within the Professional Services Administration office. This role is full time, based in the school office, Monday–Friday, 09:00 – 17:00 to match the requirements of the school.What will you be doing?This is...


  • Bristol, Bristol, United Kingdom Titan Wealth Planning Ltd Full time

    Position: Administrative Assistant at Wealth Management BusinessAn exciting opportunity has opened for an Administrative Assistant to join our growing and esteemed Wealth Management Business on a 12-month FTC basis. The role is hybrid, working from the office 3-days a week. We are specifically looking for candidates located in or near Bristol.The position is...


  • Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Working hours: Part time 30 hours a week (Mon - Thurs or Tues - Friday 9:00am-5:00pm )Are you currently working in an admin role and looking for an interesting and challenging job working in the NHS?Home Management Services (Community Tube Feeding Team) is a small friendly department providing a service to adults and children throughout Bristol, South Glos,...


  • Bristol, Bristol, United Kingdom RSM UK Full time

    Overall job purposeTo provide a high standard of administrative support working across the office and various service lines, playing an important role in assisting other admin team members in the day-to-day tasks involved in the smooth running of a busy office, liaising regularly with the line manager as required.Responsibilities General administration as...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleWe are seeking an effective and efficient administrator to provide dedicated support to the studies within the Ageing and Movement Research Group (AMRG), working closely with the Trial Managers, Senior Research Administrator and study participants.The successful role holder will facilitate office support, study clinics and provide accurate data entry...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleWe are seeking an effective and efficient administrator to provide dedicated support to the studies within the Ageing and Movement Research Group (AMRG), working closely with the Trial Managers, Senior Research Administrator and study participants.The successful role holder will facilitate office support, study clinics and provide accurate data entry...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleWe are seeking an effective and efficient administrator to provide dedicated support to the studies within the Ageing and Movement Research Group (AMRG), working closely with the Trial Managers, Senior Research Administrator and study participants.The successful role holder will facilitate office support, study clinics and provide accurate data entry...


  • Bristol, Bristol, United Kingdom gategroup Full time

    Job AdvertJob OverviewRegular Monday to Friday, 0700 to 1500, Free onsite parking, complimentary meals and refreshments, free uniform, free life insurance, company sick pay, pension scheme. Start dates ASAPAs the Administration Assistant, you will provide comprehensive administrative support to the team while assisting in optimising the company's resources...


  • Bristol, Bristol, United Kingdom EPS Ltd Full time

    EPS Ltd are looking for a organised and ambitious administration assistant to join our teamWe are a small company but an ambitious one who are looking to expand and grow.Essentially this role will be assisting our office manager and managing director with the day to day admin tasks required to allow the business to operate correctly.These tasks will include:...


  • Bristol, Bristol, United Kingdom DAC Beachcroft Full time

    Job Introduction DACBeachcroft is looking for an Administrative Assistant to join our busy Professional & Commercial Risk team based in our centrally located Bristol office.Reporting to the Secretarial Team Leader, the person in this role will provide administrative support across the team. Work will come directly from the Team Leader or Secretaries. The...