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Customer Assistant

3 months ago

Leeds, Leeds, United Kingdom EXPERIENTIAL ADVISORY LTD Full time

Responsibilities:

  • Communicate effectively with customers
  • Assist customers with enquiries, orders, and concerns
  • Utilise upselling techniques to promote products or services
  • Process sales transactions accurately
  • Demonstrate excellent phone etiquette when handling customer calls
  • Maintain a tidy and welcoming store environment
  • Collaborate with team members to achieve customer satisfaction

Skills:

  • Strong organisational skills to manage customer interactions efficiently
  • Basic maths skills for processing transactions accurately
  • Excellent time management to handle multiple tasks effectively
  • Ability to upsell products or services to enhance customer experience
  • Proficient communication skills to interact with a diverse customer base

Job Types:
Full-time, Permanent

Pay:
From £23,866.01 per year

Benefits:

  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 16/06/2024