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Receptionist - Gp Surgery

3 months ago

Truro, Cornwall, United Kingdom Carnon Downs Surgery Full time
Due to upcoming changes Carnon Downs Surgery is looking for a receptionist to join our friendly team (variable hours). This is a fantastic opportunity for a dynamic team player to enjoy a satisfying career in NHS general practice. We are looking for an individual with excellent communication skills who is committed to positive patient support.

We pride ourselves on providing excellent personalised clinical care to our patients and a supportive and caring environment for our team.

We have a growing registration of 6,000+ patients and we are actively involved in our community, in GP training and in clinical commissioning.

We are well organised, enjoy an excellent reputation and score highly on all external quality markers.

Our working week is currently Monday to Friday however this may include Saturday working in the future. Overtime hours are available to cover colleagues. Training and development commensurate with the post will be ongoing to aid in your Continued Personal Development.

Main purpose of role


Working as part of the reception team and being the first point of contact for patients calling into or arriving at the practice.


Main Job Responsibilities

  • Working as part of the front facing reception team providing phone and reception desk cover for patients calling or visiting the practice.
Attending the Dispensary window and serving patients collecting prescriptions.

  • Undertaking reception administration duties such as actioning tasks from the clinical team, helping with registration/deductions of patients, sorting of new patient notes and coordination of clinic changes etc.
  • Support with managing waiting lists and arranging appointments.
  • Liaising with the District Nursing Team and other attached staff.

Job Type:
Part-time

Job Type:
Part-time

Salary:
From £11.44 per hour

Benefits:

  • Company pension

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Work Location:
In person

Application deadline: 31/01/2024

Reference ID:
Receptionist variable PT/FT hours