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Credit Controller
3 months ago
Your new company
Hays are working in partnership with a top 50 legal firm with offices in several locations across the UK. This company have a strong people focus and aim to make their working environments, great places to be.
This business want to do things differently totradition and embrace forward-thinking approaches to providing the best service and the best environment for people to engage.
Your new role
The main purpose of the role is to work with the Credit Collections Manager to support on all invoicing and collections administration.
Specifically you will be responsible for:
- Developing an in depth understanding of our cash collection policies, processes and systems, to maximise the amount of cash collected each month.
- Developing an understanding of the firm's business and the matter to cash cycle, to contribute to the effective management of the firm's working capital with the focus on reducing debt.
- Work to monthly cash targets, manage own ledger and take ownership for resolving queries.
- Liaise with lawyers on overdue bills where appropriate, carry out agreed actions and ensure that accurate records of those actions and responses received are kept up to date.
- Ensure data held within the Firm systems is up to date and accurate regarding credit control activities.
- Develop and maintain good relationships across the business, and an understanding of our clients, to reduce persistent payment problems.
- Work with other credit controllers, and wider finance team, to ensure queries are resolved promptly and debt levels are at expected levels.
- Escalate issues promptly, with sufficient and clear detail, in line with agreed processes.
- Liaise with the Senior Debt Recovery Executive to identify problem accounts and minimise ongoing risks to the business.
What you'll need to succeed
This role requires someone who has credit control experience whilst working in a high performing finance team and a proven track record of delivering excellent client service.
It is likely that your background and experience will include the following areasof expertise:- Minimum of 2 years credit control experience, ideally in a professional services firm.
- High level of numerical and computer literacy, and effective administration skills.
- Strong problemsolving skills.
- Ability to build solid relationships with key stakeholders and influence people.
- Solid educational background, with at least five GCSE passes or equivalent (including Maths and English) at grade C or above. CICM qualification, or working towards this, would be desirable.
The role requires someone who:
- is proactive and target focussed, with resilience to deal with challenging situations and deadlines.
- is able to manage and prioritise their workload with mínimal guidance.
- has strong attention to detail and an ability to deal with confidential matters.
- has excellent written and verbal communication skills and ability to adapt to different audiences.
- is a supportive team player.
In addition, you will need to:
- be flexible on when you take your annual leave depending on the demands at certain points in the monthly and annual reporting cycles; and
What you'll get in return
You will receive competitive monthly pay, free on site parking and access to a large range of company benefits
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
