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Senior Administrator
3 months ago
00 - Part time 18 hours per week to Sept 2024
3 days per week, Monday - Wednesday to September 2024
Sustaining tenancies, preventing arrears from escalating, and maximising rental income are key to our business, so we're looking for a great communicator to support customers to pay their rent on time.
You'll have experience of working in an administrative or customer service role, and a good grasp of Housing Benefit and Universal Credit claims.
You'll also have solid IT skills, including MS Excel and Word, and a flair for negotiation, decision making and problem-solving.
With bags of energy, you'll be a great team player, building relationships to deliver stellar service for every customer, every time.
We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.
Our employees love working for us, and we've been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer 2024 and holding Investors in People Platinum status.
We embrace and understand the value diversity brings – it can only make us better and stronger.Our flexible Life Matters benefits package has been designed around the things our people value most to give you choice around what you need to live well at work, rest, and play – you'll have access to all these benefits during your time with us.
In July this year, the opportunity came up for a part-time senior caretaker role.I've always wanted to progress, however after getting to the final stages of my ACCA exams, I knew I had more knowledge than I needed for my current role and was very eager to apply my new set of skills in a higher role." I joined RHP in January 2016 as an apprentice in Co-op Homes.
I was placed on the maintenance team where I mainly helped deal with customer queries. When I finished my apprenticeship, I decided getting a job in Co-op Homes would be great for my progression." #