Customer Service Advisor- Bristol

2 weeks ago


Bristol, Bristol, United Kingdom Gordon Yates Full time
Customer Service Advisor needed in Bristol, full time starting ASAP, £13 per hour, ongoing.

  • Customer Service Advisor needed in Bristol, from ASAP, full time (37.5 hours). The first week will be Monday-Friday 09:0017:30 but this will change and include later shifts 12:3021:00. Also some Saturdays 08:0018:00. This role will be ongoing. A DBS will be required to start this role, this can be performed by us before you start.
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WHO WILL YOU BE WORKING FOR?
Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.
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WHAT WILL YOU BE DOING?

  • Provide an excellent front of house experience for all students and visitors
  • Build close relationships with students, maintain excellent product knowledge, and use this to advise students on their options
  • Cover reception as part of a rota
  • Maintain uptodate and relevant student contact details
  • Undertake general administration tasks
  • Ensure the reception area is kept clear and tidy, including maintaining brochure display stands with up to date brochures
  • First point of contact for facilities/building issues that arise
  • Provide classroom support including room set up, furniture configuration changes
  • Active housekeeping and constant monitoring to ensure that standards are maintained at all times

ABOUT YOU

  • A proven record in providing exceptional levels of customer service
  • Must take ownership of issues and associated responsibility for completing a task
  • Well organised and selfdisciplined with ability to prioritise under pressure
  • Able to work in a team and independently
  • Attention to detail with great time management
  • Ability to build a strong internal work
  • Excellent communication skills


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