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Conference and Events Supervisor

3 months ago

London, Greater London, United Kingdom DoubleTree by Hilton London Docklands Riverside Full time

As a Conference and Events Operations Supervisor, you are responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience.

This role includes working late nights with Social and Corporate events.


A Conference and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Supervise Conference and Banqueting operations
  • Communicate and delegate in line with daily function sheets
  • Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
  • Welcome guests in a polite and friendly manner
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure cleanliness of work areas
  • Plan, organise and control the daily operations
  • Ensure compliance of brand standards
  • Represent needs of the team
  • Assist Food and Beverage with achieving financial targets
  • Assist Conference and Banquet Manager with training and developing the team
  • Assist with annual and midyear appraisals with team members under your responsibility
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

Job Types:
Full-time, Permanent, Apprenticeship

Salary:
£13.50 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Onsite parking
  • Sick pay
  • Store discount

Schedule:

  • 10 hour shift
  • 8 hour shift

Ability to commute/relocate:

  • London, SE16 5HW: reliably commute or plan to relocate before starting work (required)

Work Location:
In person