Gp Receptionist
1 week ago
Upperthorpe and Ecclesall Medical Centre requires 2 receptionists to join their busy reception teams across 2 sites with a population of approximately 13000 patients.
We are happy to look at full or part time roles to join our friendly and hard-working reception team.You need to have good communication skills, be able to work on your own initiative and also work well within a team.
Providing a professional, efficient and effective reception service to both patients and health professionals alike.Key responsibilities:
Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients to the most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.
Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.
Applicants should have good IT skills, excellent customer service skills, be professional at all times with a commitment to their responsibilities within the role, be able to work well under pressure.
Job Summary:
The purpose of the role is to:
- Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team.
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
- Additional hours will be required to cover holidays and sickness and flexibility at working across both sites as and when required.
Job Types:
Full-time, Part-time, Permanent
Salary:
£10.42 per hour
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
Experience:
Medical Receptionist: 1 year (preferred)
Work Location:
In person
Application deadline: 01/03/2024
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