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Legal Administrator
3 months ago
Team
Kennedys Volume Employers Liability/Public Liability Team are based in the Sheffield office. The team advise clients in relation to ELPL claims that primarily fall within the MoJ Claims Portal process.
Key responsibilities
- Monitor Client Portals for new instructions to ensure these are dealt with in accordance with Service Level Agreements.
- Daily monitoring of the MoJ Claims Portal
- Telephone calls to Brokers/Policyholders
- Dealing with incoming proceedings to ensure Court deadlines are met and adhered to
- Operate the Firm's quality procedures and information security systems as specified in the current edition of the Quality Procedures
- Ensure the confidentiality and security of all practice and client's documentation and/or information
Required Experience
- Previous administrative experience
- Proficient in MS Office packages, knowledge of BigHand or Service Desk Plus
- Good literacy and numeracy
- Good typing skills