Customer Service Advisor 1-9.30pm

2 weeks ago


London, Greater London, United Kingdom Gordon Yates Full time
We are recruiting for a Customer Service Advisor to start ASAP on an ongoing temp contract. Paying £13.25 per hour, working for our client based in Shepherds Bush. The hours are 1pm-9:30pm.

WHO WILL YOU BE WORKING FOR?
Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.

WHAT WILL YOU BE DOING?

  • Provide an excellent front of house experience for all students and visitors
  • Build close relationships with students, maintain excellent product knowledge, and use this to advise students on their options
  • Cover reception as part of a rota
  • Maintain uptodate and relevant student contact details
  • Undertake general administration tasks
  • Ensure the reception area is kept clear and tidy, including maintaining brochure display stands with up to date brochures
  • First point of contact for facilities/building issues that arise
  • Provide classroom support including room set up, furniture configuration changes
  • Active housekeeping and constant monitoring to ensure that standards are maintained at all times

ABOUT YOU

  • A proven record in providing exceptional levels of customer service
  • Must take ownership of issues and associated responsibility for completing a task
  • Well organised and selfdisciplined with ability to prioritise under pressure
  • Able to work in a team and independently
  • Attention to detail with great time management
  • Ability to build a strong internal work
  • Excellent communication skills

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