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Customer Service Advisor

3 months ago

London, Greater London, United Kingdom Page Personnel - UK Full time
Permanent Customer Service Advisor role working within Financial Services

  • This role offers hybrid working, a competitive salary and a discretionary bonus

About Our Client:

The client are a Financial Services company based in the City of London.

The key responsibilities of Customer Service Advisor are:

  • Handle customer enquiries across multi-channel platforms
  • Ensure customer enquiries are answered in the first interaction where possible
  • Take ownership to resolve enquiries
  • Protect customer and client confidentiality
  • Collaborate with other departments and share ideas to continuously improve customer service

The Successful Applicant:


The successful Customer Service Advisor will have at least 1 years exposure working in a call centre in a customer service focused role.

You will be keen to get stuck in and be used to KPI's.

What's on Offer:

The client offers hybrid working, 20 days holiday (Plus bank holidays), a discretionary bonus and Summer & Christmas parties.

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