Apprentice Office Assistant

1 week ago


Bury St, Suffolk, United Kingdom West Suffolk College Full time
Opportunity information

Salary £12480 per year
Duration 12 months
Advert closing date 31/05/2023

Description


Pet-life is looking for a person to support the office team in Bury St Edmunds, whilst developing their skills in administration and marketing - both online and offline.

Supported by the Office Manager the right person will be keen to learn, organised a good communicator and preferably with an interest in marketing and loves animals.


Office Support Job Responsibilities:

  • To be the first point of contact for all incoming sales calls into the office. To redirect to office colleagues as appropriate.
  • Event support bringing together stand content and on occasions attending events to support the Managing Director.
  • Monitoring and maintenance of the Harkers website. This includes making changes as and when to content.
  • To keep both Petlife websites up to date re: products in and out of stock and daily order completions.
  • To prepare Harkers website for monthly promotions (editing and adding/deleting offers and text on product pages).
  • To manage donation and raffle prizes and inform the current social media agency of those sent out for social media promotional support.
  • To diary and request from the external graphic designer monthly, jpeg trade offer designs and prepare websites for uploading.
  • To monitor website offers and pricing to ensure they are listed correctly.
  • Marketing support services to include
  • Registration cards recorded and data saved for marketing uses in the future
  • Social media supporting agency posts
  • Monitoring success and circulating internally
  • Managing the company marketing literature for use in campaigns and at exhibitions
Entry requirements

GSCE Maths and English at grades 4 or above required.

Training to be provided

  • The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship standard qualification.
  • Day release to West Suffolk College.
  • Functional skills will be studied if equivalent qualifications are not held.
Things to consider

This role is entirely office based.

Skills required

Array

Future prospects


This is a new role within the company and an opportunity for the right person to take on further responsibility and ultimately lead onto a permanent role; following the successful completion of the apprenticeship.

Hours per week 40
Working week Monday - Friday, 9am - 5pm
Apprenticeship standard Customer service practitioner (Level 2)

Bury St. Edmunds, Suffolk, England, IP33 3TE

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