Senior IT Application Support Specialist Finance

2 weeks ago


London, Greater London, United Kingdom Circle Recruitment Full time

Senior IT Application Support Specialist (Finance) - London
I'm recruiting for a Senior IT Application Support Specialist role for a higher education institution in central London.

The is a hybrid working role offering 4 days home working and 1 day in the office and a competitive salary and benefits package of £48,000 + Benefits


Part of the role is also to work in a product owner capacity role where you'll be looking after the roadmap development of the company's financial system which is based on Agresso / Unit 4.

If you're keen on developing your knowledge of systems through comingfrom a support position and you wish to move into a product development type of role this is a great opportunity for you

Purpose of Role:

Operating within the Digital Delivery team, the Senior Application Support Specialist.

  • You will be able to provide technical guidance and advice to the team and ensure that the company's financial system is running smoothly.
  • Take an active role in supporting and developing a suite of the company's business system (Agresso / Unit4 ERP) taking ownership of the product roadmap and business system enhancement requests from technical design to delivery.
  • Support the daytoday operation of the business system within the company as the goto expert in First
- and Second-line support issues across a range of business systems.

  • Perform Functional Testing of system change, and developments based on the agreed testing approach in line with the agreed specification.
  • Support delivery of a range of key college digital projects in support of the company's strategy

Experience needed:

  • A strong IT system support background with knowledge of standard software and web
  • Experience writing, running, and developing IT business system reports.
  • Strong knowledge of Microsoft Office / Google Suite skills
  • Experience implementing, supporting and/ or upgrading and IT business system, such as Agresso/ Unit4 ERP
  • Excellent written skills and communication skills, in person and via conferencing
  • A focus on systems improvement and efficiency.
  • A proven ability to piece together technical process diagram from multiple sources of information,
  • You will have a strong background in systems and be able to work on product development, taking the lead in developing the roadmap and ensuring that the system is up to date and running efficiently.

What you'll get

  • Competitive salary package £44,000 to £48,000 DOE
  • 25 days annual leave + Bank holiday + closure days (total 43 days Holidays per year)
  • 21% pension scheme
  • Employee incentive / benefits and more
If you'd like to enquire more about the role, then please contact me on

Keywords - Agresso / Unit4 / Application / Systems /Microsoft Office / Testing

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