Business Administrator Apprentice

2 weeks ago


Warrington, Warrington, United Kingdom Warrington & Vale Royal College Full time

Warrington & Vale Royal College is seeking to appoint a full time Apprentice to provide efficient and effective administrative support to the Quality Department.

We offer an excellent salary and benefits package, which includes:


  • Occupational pension scheme
-
Employee benefits package (32 days annual leave, plus bank holidays and Christmas shutdown period)
-
Free on-site parking
-
Full programme of training and mentoring
-
Induction programme and buddy scheme
-
Flexible working, where appropriate
-
Focus on sustainability

Job Purpose
To assist with quality assurance activity including; compliance, stakeholder feedback, co-ordinating CPD events calendar and Performance Monitoring, processes. Manage the quality control processes including policies and procedures and External Verifiers reports.

The role

Main duties will include:

  • Monitor the compliments and complaints process, ensuring they are recorded accurately and an investigating officer is appointed in line with college policy. Monitor investigations to ensure the timely completion of the complaint responses and provide analysis reports for SLT and governors.
  • Monitor the policies and procedures process, ensuring they are refreshed timely, formatted, recorded and uploaded to internal/external sites. Ensure approval is sought where this is required by SLT and governors.
  • Monitor the completion of learning visits, providing reports to individuals and managers. Provide managers with monthly reports and complete analysis for the Quality and TLA teams.
  • Support the Quality Team by undertaking regular compliance audits including for Markbook and Apprenticeship data.
  • Support the Quality Team with the preparation of data reports to aid preparation for Performance Monitoring meetings.
  • Support quality meetings and events, including scheduling, minuting, monitoring and sharing of actions.
  • Support the TLA and Quality Team with the collation of a calendar of CPD events, ensuring these are communicated to staff in a timely manner. Update the college workshop bookings system to ensure staff are able to book onto events.
  • Support with the stakeholder feedback (survey) process, including the setup of questionnaires, and target recipients (learners, apprentices, parents, staff and employers). Monitor the survey completion rate, providing regular updates and share the results with staff. Undertake analysis of survey responses to identify what is going well and areas for further improvement. Liaise with the appropriate managers to identify feedback points to stakeholders and assist with report information for SLT and governors.
  • Support the collation, analysis and reporting of External Verifier reports, rag rating for level of risk and ensuring action points are communicated, closely monitored and addressed by curriculum.
  • Support quality meetings and events, including scheduling, minuting, monitoring and sharing of actions.
  • Support the process for the collation of data/information from subcontractors including due diligence requirements in line with funding regulations.
  • Work closely with subcontractors to ensure that they meet and exceed the Quality Assurance standards required by the ESFA, Ofsted and any other contractual or legal requirements that apply.
  • Be willing to work flexibly across the team as required at all times
  • Any other administrative duties to support the Quality and TLA Department.

Job Types:
Full-time, Fixed term contract

Salary:
£14,410.00 per year

Benefits:

  • Cycle to work scheme
  • Free parking
  • Onsite gym
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Warrington, WA2 8QA: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Application deadline: 27/04/2023

Reference ID:
j59.23

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