Household Support Fund Officer

7 days ago


West Bromwich, Sandwell, United Kingdom GreenSquareAccord Full time

Household Support Fund Officer

Balsall Heath, Birmingham

Salary - £24,531 pro rata.

Contract type - Fixed Term (until 3 October 2024

Working hours - Full Time (31 Hours per week)

Closing Date - 29 May 2024

Interview Date - 31May 2024

About the role
We are currently recruiting for a fixed term Household Support Fund Officer to join our team in Balsall Heath. This is a fixed term contract until October 2024.


this role is to support our delivery work over the next round of Household Support funding from the beginning of June.


The Household Support Fund Officer will:

  • Work with our community partners to identify opportunities for outreach, setting up and attending community advice and support sessions.
  • Work with Trusted Partners to deliver the Household Support Fund grant service.
  • Undertake Grant Fund communications and marketing including helpline management.
  • Link grant applicants with wider support through signposting and Family Connect Forms liaising directly with the locality based Early Help teams.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you


You will need to be able to easily and flexibly travel between our four community hubs and our numerous trusted partners across the locality.

This will include having access to own transport.

This role will include willing to do occasional weekend and evening work in the community.

For this role, you will require excellent Customer Service experience.

Specialist qualifications in personal finance, safeguarding and/or GDPR is not essential but desirable for this role.

You will have a good general or technical education beyond GCSE e.g. 2 or more A Levels/ NVQ3 orvocabulary, verbal reasoning, and numerical skills to the equivalent ability level.

Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.

About us
GreenSquareAccord is one of the biggest social housing and care providers in England.


We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities.

We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

Our purpose


We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives.

Everything we do is about people - whether that's providing a good quality, safe home or providing care which helps someone to live an independent life.


Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.


The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

  • We believe our customer is everything
  • We are one team
  • We are supportive and caring
  • We are businessminded for social purpose
  • We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.

Benefits


In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package.

This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

GreenSquareAccord also offer a non-contractual performance-related bonus scheme.

Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.

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  • If you need any assistance, adjustments or adaptations throughout our selection processes please let us know._


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